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Suffering from a lax work culture? The answer is in the numbers.

A business executive complained to me about the lax work culture shown by his employees. “Everyone leaves the office by 4:30,” he said. “Where is their commitment to our mission? Where is their commitment to our customers and to get new products out on time?” he asked. He carried with him in his briefcase an… Read More

The Good, Bad and Ugly of Leading Cultural Change

Many executives believe that organizational culture is too squishy to be managed reasonably. So, when implementing new business models, strategies, or mergers and acquisitions, executives spend a lot of time on marketing analytics, financial analysis, mission, organization structure, key messages and talking points and leave the persuasion, change management, and the inevitable need to change… Read More