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How to stop promoting bad managers

I remember once considering an overseas assignment to avoid a terrible boss in HR. It turns out, I am not alone. According to Gallup’s most recent report, State of the American Manager, about one-half of employees choose to leave their company because of a bad manager. In my case, the lousy manager dominated meetings, couldn’t… Read More

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How to make giving negative feedback a positive experience!

An IT manager spoke with me recently about how he hates doing annual performance appraisals and providing performance feedback, especially when it is negative feedback. “So many employees are really not self-aware and open to the feedback,” he said. No one especially relishes negative feedback, but there are ways to make the conversation go easier… Read More

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30% Discount for San Francisco Innovation Master Class

Would you like to connect with more innovation experts? Are you ready to expand your role as an innovation leader? If so, then I encourage you to join us for the 6th Annual Innovation Master Class on December 6-7, 2018 in Palo Alto at George E. Pake Auditorium at PARC, A Xerox Company. We have partnered with The Conference… Read More

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Technology geek, mission, and business ethics

The irony could not have been stronger. On my news feed, I saw that legendary Medtronic founder and technology geek Earl Bakken died at age 94. Then, just below, I spotted another headline reading, “Will Silicon Valley Ever Act Ethically?” For 12 years as the leader of human resources for various Medtronic business divisions, I… Read More

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5 leadership lessons from the maverick of the Senate

Arizona Senator John McCain, known as a genuine war hero, a political maverick, straight talker, champion of bipartisanship in service to America, and two-time candidate for the Presidency, died over the weekend after a long fight with brain cancer. His passing is feared to be end of political era of bipartisanship and selfless service to… Read More

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New case study links InnovationOne Health Index and innovation implementation framework to improved innovation. Nine lessons from case study…

In their experience as academics and consultants, Dr. C. Brooke Dobni and Dr. Mark Klassen have concluded that many organizations need something to improve their organization’s innovation, but they are not quite sure what. Through their research, they have learned much about assessing an organization’s culture of innovation and the practice and implementation of innovation.… Read More

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Five Steps for Managers to Improve Their Coaching Success

Companies want managers who will build relationships with their employees, give them feedback, coach and develop them and continually recognize them for their achievements.  The once-a-year performance discussion is not sufficient in a business world of constant change. The problem for managers is that they are too busy with the constant change and pressures of… Read More

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Seven Traits of Agile and Innovative Leaders

Dominance used to be the main criteria CEOs and Chief Human Resources Officers used to determine who would make a great leader. Dominance and achievement were the most reliable characteristics CEOs looked for to determine who would be their successors. Dominant leaders are the ones who speak first in meetings, most frequently interrupt others, and… Read More

Lessons from a San Francisco Start-up and Travis Kalanick

“I hate Human Resources,” the CEO began. “When I worked at Sun Microsoft, Human Resources was always getting in the way, with its bureaucracy and rules.” The sneer on his face suggested that he not only hated Human Resources policies and procedures, but also the people in HR. “Why am I here?” I asked. “You… Read More

Coaching Girls Softball Taught Me Important Lessons About Leadership

One of the biggest influences in my young life was a baseball coach in junior high who spent extra time with me, not the best athlete by any measure. He helped me work on my batting technique, especially, bunting. It paid off, when we needed a bunt during a playoff game to score the winning… Read More