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Seven Ways to Assure High Performance with Global Teams

The new general manager of a recently acquired, innovative global business asked me if his new staff, which spanned seven countries and four continents, could understand English. “Yes, they can,” I responded with a smile. “But it doesn’t mean they can understand you, or will follow your direction.” They had all learned English, as taught… Read More

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Six Steps that Enable Virtual Teams to Outperform Co-located Teams

MIT researchers found that there are three characteristics that allow virtual teams to outperform co-located teams. The three characteristics are: having team members who communicate effectively, participate equally, and are good at reading emotions. They also found that having women on teams helps because women, on average, are better than men at reading facial expressions,… Read More