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Seven Ways to Assure High Performance with Global Teams

The new general manager of a recently acquired, innovative global business asked me if his new staff, which spanned seven countries and four continents, could understand English. “Yes, they can,” I responded with a smile. “But it doesn’t mean they can understand you, or will follow your direction.” They had all learned English, as taught… Read More

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What Separates the Leading Innovative Companies from the Rest?

Why are some companies continually coming up with new, dynamic products and services, technologies and business models? And, why are others always late to the party? Why do some companies lead with one innovation, and then falter before developing the next? We believe we have some answers for you. At InnovationOne, we have just completed… Read More

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Five Steps to Overcoming Group Think and Solving Problems Innovatively

How do you avoid groupthink, or what psychologists call “functional bias?” My friends in the “big data” and artificial intelligence industry believe the solution is the algorithm. Executive teams often decide whether to accept the “big data” solution to a problem, based on analyzing very large volumes of a wide variety of data, or do… Read More

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The Secret to Keeping Smart Teams from Failing

Many teams, and especially teams loaded with smart and highly educated people, fail because management and team members do not understand the fundamental differences in communication styles among employees. I learned this lesson up close and personal, working with research and development (R&D) teams in the Aerospace industry. The head of R&D was frustrated with… Read More

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Six Steps that Enable Virtual Teams to Outperform Co-located Teams

MIT researchers found that there are three characteristics that allow virtual teams to outperform co-located teams. The three characteristics are: having team members who communicate effectively, participate equally, and are good at reading emotions. They also found that having women on teams helps because women, on average, are better than men at reading facial expressions,… Read More

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Live Webinar – The Good, Bad, and Ugly of Fixing Performance Management

Over the past decade, the HR industry has seen big changes in performance management. HR professionals no longer abide by the philosophy of “up or out.” This outdated philosophy calls for the removal of the bottom 10% of employees annually then focusing development and rewards on a company’s high potentials. Instead, companies are moving to… Read More

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The One Step All Leaders Should Take to Drive Results!

The one step that all leaders can take to drive results is supported by mom and empirical research.  It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by their leaders, it significantly raises their sense of achievement, engages them, and reinforces the behavior… Read More

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Wells Fargo ignored early signals of cultural breakdown!

Wells Fargo’s CEO, John Stumpf, defiantly told congressional investigators that, despite a multi-year scandal and $185 million fine, the bank did not have a culture problem.[i] But, when 5,300 employees are fired for a five-year pattern of stealing private records, you have more than a culture problem. You have a problem with executive leadership. You… Read More

Latest research and best practices on innovation revealed at ISPIM in Boston.

Should innovation be its own profession in large organizations? Can pharmaceutical, biotech and green tech innovation occur without incubators? How do companies continually renew themselves in our fast changing, fourth industrial revolution[i]? Is the triple Helix for innovation really a quintuple Helix? What are the drivers and tools of an innovation culture? These discussions and… Read More

Does Demographic Diversity Lead to More Innovation?

Does demographic diversity lead to more innovation, or is it just so much talk? In my own experience, the answer is yes, especially when organizations have educational, business professional, and cultural diversity. Successful demographic diversity requires that management spend more time establishing group norms for communication, conflict resolution, and team operations. When setting up new… Read More