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Establishing a global team is always a daunting task. How do you get people on time zones around the world on a video conference together, knowing someone will be up in the middle of the night? How do you motivate them to perform on your strategic initiative when their local management already has them busy… Read More
When putting teams together, who do you pick to lead them? The individual with the highest IQ? The most extroverted? Or, the most dominant “driver”? New studies will have you rethink the characteristics of great team members and allow you to have effective and innovative teams and improve employee retention and company performance. The Massachusetts… Read More
The new general manager of a recently acquired, innovative global business asked me if his new staff, which spanned seven countries and four continents, could understand English. “Yes, they can,” I responded with a smile. “But it doesn’t mean they can understand you, or will follow your direction.” They had all learned English, as taught… Read More
Why are some companies continually coming up with new, dynamic products and services, technologies and business models? And, why are others always late to the party? Why do some companies lead with one innovation, and then falter before developing the next? We believe we have some answers for you. At InnovationOne, we have just completed… Read More
How do you avoid groupthink, or what psychologists call “functional bias?” My friends in the “big data” and artificial intelligence industry believe the solution is the algorithm. Executive teams often decide whether to accept the “big data” solution to a problem, based on analyzing very large volumes of a wide variety of data, or do… Read More
Many teams, and especially teams loaded with smart and highly educated people, fail because management and team members do not understand the fundamental differences in communication styles among employees. I learned this lesson up close and personal, working with research and development (R&D) teams in the Aerospace industry. The head of R&D was frustrated with… Read More
MIT researchers found that there are three characteristics that allow virtual teams to outperform co-located teams. The three characteristics are: having team members who communicate effectively, participate equally, and are good at reading emotions. They also found that having women on teams helps because women, on average, are better than men at reading facial expressions,… Read More
Over the past decade, the HR industry has seen big changes in performance management. HR professionals no longer abide by the philosophy of “up or out.” This outdated philosophy calls for the removal of the bottom 10% of employees annually then focusing development and rewards on a company’s high potentials. Instead, companies are moving to… Read More
The one step that all leaders can take to drive results is supported by mom and empirical research. It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by their leaders, it significantly raises their sense of achievement, engages them, and reinforces the behavior… Read More
Wells Fargo’s CEO, John Stumpf, defiantly told congressional investigators that, despite a multi-year scandal and $185 million fine, the bank did not have a culture problem.[i] But, when 5,300 employees are fired for a five-year pattern of stealing private records, you have more than a culture problem. You have a problem with executive leadership. You… Read More
