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Don’t manage to an employee engagement score. Instead, drive business value.

The $74 billion employment engagement industry has a serious problem. After nearly 18 years, it is not driving sufficient business value to justify its costs. Instead, values, business purpose, organizational learning, and culture are the true factors that drive business value. Employee engagement is an outdated idea that needs to be overhauled. Gallup’s State of… Read More

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It is time to face the truth about employee engagement.

Employee engagement is an outdated idea that, by itself, does not significantly improve business performance. The truth is, employee engagement can improve the relationship between managers and employees, but will take your organization only so far. Companies are realizing that employee engagement alone is not providing actionable items and that the employee engagement survey is… Read More

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Seven Steps to Improve Employee Retention

Concern over employee retention has increased sharply in the US — where unemployment is now below 4% — but, also, around the world. A 2017 study by Towers Watson uncovered that more than 50% of all organizations globally struggle to retain their most valuable employees.[i]  More than 80% of HR leaders believe improving retention is… Read More

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Can we face the truth about employee engagement?

That was the best training I ever had for team leadership, the director told me, after a half-day employee engagement training. The objective of the program was to improve the relationship building skills of leaders with each of their team members—and employee retention. The director went on to explain that he always achieved his goals,… Read More

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Ten Steps for Awesome Onboarding and Higher Productivity!

Do you want to have faster time-to-full productivity for your new hires?  Improved retention? Higher employee engagement? Have your new hires be your best new hire referral source? Who doesn’t? So, what is your company doing to have an awesome onboarding program? The Aberdeen Group, in a 2009 study, found that companies with effective onboarding… Read More

Employees and Consumers Prefer Ethical Behavior and Environmental Sustainability

Are you looking for that new disruptive innovation and business model? Awesome! In your hot pursuit of disruptive innovation, it is important to remember that the demise of many once innovative, or even long-standing brands hasn’t been a bad financial quarter. Instead, it has been disclosed unethical behavior. Enron and Tyco immediately come to mind.… Read More

Eight Steps from Neuroscience that Will Improve Employee Engagement and Productivity!

Researchers, such as Gallop, have demonstrated the economic benefits of improving employee engagement, including higher productivity, better quality products and increased profitability.[i] Since the early 2000s, however, the empirical evidence has shown that the overall level of employee engagement in the United States, and around the world, has not increased. While many leaders believe in… Read More

Live Webinar – The Good, Bad, and Ugly of Fixing Performance Management

Over the past decade, the HR industry has seen big changes in performance management. HR professionals no longer abide by the philosophy of “up or out.” This outdated philosophy calls for the removal of the bottom 10% of employees annually then focusing development and rewards on a company’s high potentials. Instead, companies are moving to… Read More

Breaking Through the Employee Engagement Ceiling

Gallup’s insightful State of the Global Workforce reports have galvanized interest among executives about the value of employee engagement. Ever since Gallup began to measure employee engagement in 2000, however, the needle hasn’t moved much. Starting with Gallup’s first report, actively engaged employee scores have ranged from 13% to 20% and disengaged employee scores have… Read More

Women in the Workforce: What Decade is This?

It has been an extraordinary week for news about women in the workforce, with events that make me wonder if this is the 1970s, or closer to 2020. On Monday, I was aghast to hear comments from Republican Presidential candidate Donald Trump when asked what he thought his daughter Ivanka should do if faced with… Read More