Engagement is higher for organizations that focus on culture

Gallup reported this month that US employee engagement has dropped in each of the last two years, from 36 percent in 2020 to 32 percent in 2022. However, employee engagement is higher for organizations that focus on culture. Gallup’s reporting…

Organizations can do better than employee engagement

A global client confided in us that they suspended their annual employee engagement surveys for three years to save costs due to an economic downturn. Now their business is growing again, and they plan to restart their surveys. Instead, we…

Stop fretting over falling employee engagement. Go to the source.

Many organizations trying to fight falling employee engagement numbers are making a mistake. Frankly, now is not the time to deal with such matters. Instead of launching another employee engagement survey, listen to your employees’ frustrations and begin to work…

Corporate culture drives business performance — and employee retention

There is long-standing empirical research demonstrating how corporate culture improves organizational innovation, productivity, and profit. Now, evidence is emerging that healthy organizational cultures are also the best way to beat the Great Resignation. Two weeks ago, MIT researchers uncovered that…

Gallup reports improving engagement is not enough. Five tips for leading a stressed-out, restless workforce.

Gallup released its venerable State of the Global Workplace Report for 2021 this month. Surprisingly, workplace engagement rose to 36 percent in 2020, the year of the pandemic, a one percent increase for both the US and Canada. But, stress…

Tips from a Hollywood comic: Address stress in the workforce

When one of your children grows up to be a Hollywood comic, you get used to your parenting style and idiosyncrasies being the fodder of jokes in comedy clubs across the country and post-pandemic online. My daughter is a Millennial…

Bad management practices killed employee surveys. 7 ways to get reliable employee feedback

In the wild pandemic world of constant fear and change, management needs feedback from employees to keep them aligned, motivated, safe, and innovative. Are employee surveys still useful — given how they have been carelessly overused and in the face…

Lunch & Learn: Managing a Flexible and Remote Workforce–SOLD OUT

The ability to work from home or in a flexible environment is the #1 desired non pay benefit among employees. An effectively managed remote workforce leads to increased productivity from highly engaged employees, improved retention and a cost savings for…

How Companies Become a ‘Best Place to Work’ is Changing…

The Glassdoor Best-Place-to-Work list saw a fall of High-Tech companies, such as Facebook, Google, and Apple, while Amazon didn’t even make the list! The ranking of these High-Tech firms fell for different reasons but data privacy scandals and and falling…

Don’t manage to an employee engagement score. Instead, drive business value.

The $74 billion employment engagement industry has a serious problem. After nearly 18 years, it is not driving sufficient business value to justify its costs. Instead, values, business purpose, organizational learning, and culture are the true factors that drive business…