Trust is essential for performance management feedback

According to news reports over the last decade or so, performance management is on the way out. It has survived after many changes, like dropping forced rankings. Today, some believe it is too anxiety-inducing and the terms “feedback” and “performance…

Employee monitoring has mixed results.

Before the pandemic, I was giving a seminar on implementing hybrid work to drive up productivity, better attract and retain employees, and cut costs. Part of the training included recommendations on the technology to enable hybrid work, such as video…

Job satisfaction at all-time high thanks to hybrid working and job switching.

According to The Conference Board, US workers have never been more content, despite the pandemic, quiet quitting, quiet firing, and the forwards and backwards over hybrid working. Overall job satisfaction among US workers increased in 2022 to its highest point…

Google’s 10 Behaviors of Great Managers continue to succeed!

Google researchers launched Project Oxygen 15 years ago to understand what makes people great managers. In 2018, some 10 years after Google’s original report, its researchers looked again at their results to understand if the initial findings had held true…

CHRO’s can be held liable for not stopping rampant sexual misconduct.

Earlier this month, a Delaware court found that McDonald’s Corp. board members and the company’s chief human resources officer did not violate their duty to shareholders in handling sexual harassment and misconduct allegations, ruling that the directors’ response was legally…

Don’t allow these two strategies to be part of your cost-cutting plans.

Many organizations are implementing cost-cutting measures. I have been stunned to learn that some companies are trying to cut costs by recalling hybrid and remote employees to the office and are thinking about implementing forced ranking with the intention of…

How to get great work from more people

It is time to forget about Quiet Quitting and Quiet Firing. Instead, think about the Pareto Principle from physics and microeconomics, commonly known as the 80/20 rule. Your goal should be to figure out how to expand the 20 percentage…

How to ensure your performance management engenders trust

Organizations typically conduct their annual performance reviews and make decisions on merit pay increases and pay adjustments at the end of the year. Employers need to remember that the most effective and innovative teams are built on trust. Executives need…

Why and How Performance Management Will Change in the 2020s

Organizations have been talking about changing performance management for years. Many in the past ten years abandoned forced performance rankings or have eliminated performance reviews all together. Others like Facebook have reinstated performance ranking. Compelling business challenges -- more than…

Oct 28 – Driving bias out of recruiting, performance management, and promotions

Join me and the @SHRM NorCal community for a fresh look at how to take bias out of recruiting, performance management, pay and promotions. Enroll here. The death of George Floyd in Minneapolis and the divisions in our national politics…