Five Questions to Screen for Emotional Intelligence

Many clients and readers have asked me for a simple list of questions to use while screening for emotional intelligence. Emotional intelligence has been shown by research to be the secret sauce for selecting executives, first level managers, and customer facing employees who will succeed – it’s even more important than high IQ. (For more… Read More

This one practice will double your hiring success!

Research from 65 years ago shows that impressions made of a job candidate during the first four minutes of an interview play a dominant role in shaping an interviewer’s hiring decision. First impressions establish a bias, which colors all subsequent interviewer-interviewee interaction.[i]  A recent study found that an interviewer’s first impression judgments are made in… Read More