Use a people-orientated approach to implementing AI

It is essential to use a people-oriented approach to implementing AI to keep the human emotions and work front and center in the change. A people-centric approach involves the impacted employees and clients in the design of digitizing workflows and…

How to succeed with succession planning

As the great resignation rages on, employees have made it clear they want to work for organizations that provide great pay and benefits, flexible work option -- and career paths. Career pathing doesn't provide the organization with excellent leaders without…

Your corporate culture may be the No. 1 cause of employee turnover

Only 12 percent of HR respondents have a regular cultural assessment strategy for assuring their workplace culture stays on track, according to a 2021 Talent Management State of the Industry survey. This result is extraordinary because having a toxic work culture…

Creating a culture of innovation is essential today

Andrew Burak, the CEO of Relevant, shared his belief that without an active innovation culture, organizations fall into stagnation and lose to more innovative competitors. Today’s supply chain crises from Covid-19 and the Ukrainian – Russian war require ongoing organizational…

As work reopens, studies show workers prefer remote work, especially women

Studies by Pew Research and the Labor Department show that as work reopens, most employees prefer working from home, especially women. After the pandemic, women lag men in rejoining the labor force, exacerbating our labor shortage. Preference has replaced fear…

Managing culture and innovation improves real numbers: your bottom line.

Many executives we speak with about improving the innovation of their companies ask us how to open the minds of their CEOs to transform their organizational cultures. Many CEOs fear that culture is too soft to manage. Innovation feels like…

Seven traits of highly innovative organizations that drive improved financial performance

Innovation remains a priority for CEOs because innovation improves business and financial outcomes. We learned from our extensive research over 20 years and the publishing of over 25 academic, peer-reviewed articles, and our consulting practice that highly innovative companies have…

The seven percent solution for successful change

As many organizations implement new hybrid work models, improve their sustainability, try to enter new markets or work to realign their cost structures, executives wrestle with implementing change successfully. It is important for them to understand that more than 70…

How to calculate and strategically use the cost of employee turnover.

Clients and HR leaders frequently ask me how to calculate the cost of employee turnover. The cost of turnover is a critical measure to determine how effectively the workforce is aligned to the organization’s mission, values, and culture and the…