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A new analysis shows that the rate of positive drug tests for the U.S. workforce rose to a 14-year high in 2018. The increase raises difficult questions for employers concerned about maintaining drug-free workplaces and preventing drug-caused workplace accidents in the face of the increasing use of recreational and medical marijuana and the opioid drug… Read More
Many clients and readers have asked me for a simple list of questions to use while screening for emotional intelligence. Emotional intelligence has been shown by research to be the secret sauce for selecting executives, first level managers, and customer facing employees who will succeed – it’s even more important than high IQ. (For more… Read More
I know several CEOs who want to always hire the smartest person they could find for leadership roles. Unfortunately, they were making costly mistakes. High intelligence is only one of several factors for recruiters and hiring managers to consider when choosing among candidates and for executives and talent leaders to consider when deciding whom to… Read More
New research is underway which will provide extraordinary insights for you on how companies become innovative. InnovationOne, LLC and The Conference Board have launched the 2019 Global State of Innovation Survey. You can be a part of it. But there is only two days left to complete the Survey. Our 2017 Global State of Innovation Survey showed that highly… Read More
When HR and recruiters used to speak about technology, it meant an applicant tracking system or whether to post jobs on digital job boards or social media. Now, however, powerful digitization technologies have found their way to recruiting and are dramatically changing the landscape. HR now has the same technologies that have been used by… Read More
Human Resources executives now have access to digital tools that have empowered cancer specialists to make breakthroughs. These same tools have also helped marketing organizations find new customers, attract them to the company’s brand, and build relationships with them. These tools will disrupt how HR recruits, develops strategic talent pools, identifies job competencies, conducts benefits… Read More
Some 170 of the world’s largest companies (as measured by revenue), have a declining return on investment for their innovation projects, according to research. Why? Many companies under pressure to show that they can disrupt a market (or starve off disruption) are pursuing innovation haphazardly. Many of their investments end up being non-strategic, poorly linked… Read More
New research is underway which will provide extraordinary insights for you on how companies become innovative. InnovationOne, LLC and The Conference Board have launched the 2019 Global State of Innovation Survey. You can be a part of it. Our 2017 Global State of Innovation Survey showed that highly innovative companies invest in developing collaborative and innovative cultures, digital technology,… Read More
The rise in female participation in the workforce — double the increase in male participation — is helping employers fill job vacancies in the tight US labor market. The percentage of prime-age women who are in the labor force climbed to 75.8% at the close of 2018, which is a full two percentage points higher… Read More
An IT manager spoke with me recently about how he hates doing annual performance appraisals and providing performance feedback, especially when it is negative feedback. “So many employees are really not self-aware and open to the feedback,” he said. No one especially relishes negative feedback, but there are ways to make the conversation go easier… Read More
I am excited to invite members of management to participate in new and exciting research being conducted to identify what drives innovation in organizations and the tools, measures, and talent strategies necessary to be a highly innovative company. InnovationOne, LLC and The Conference Board are launching the 2019 Global State of Innovation Survey. The survey… Read More
As a managing partner of InnovationOne I am pleased to announce that in the coming days, InnovationOne® and The Conference Board will be launching the Global State of Innovation Survey as part of InnovationOne’s ongoing research and The Conference Board’s Signposts to the Future of Innovation project. We are conducting this survey to help us… Read More
Are you struggling to find job candidates for entry-level job openings? It is time to consider America’s forgotten workers— the formally incarcerated and those with disabilities, including autism. A recent and insightful article in The Wall Street Journal illustrates the success of people who have a high functioning form of autism. One is Nathan Mort… Read More
Something is afoot in health care. Large companies such as General Motors are abandoning health care insurance and are directly contracting with large health care providers to reduce costs while keeping quality standards. Smaller employers are using innovative health care providers that offer health care for as low as half the cost of conventional health… Read More
Many business leaders don’t get Silicon Valley. They know the reputation, the high-tech giants, the casual dress, the innovation that fails and succeeds in SV and the unicorns. But the common theme among the SV innovation labs, venture capitalists, and start-ups at The Conference Board’s 6th Annual Innovation Master Class hosted at the storied Xerox… Read More
In Strategy Shift, my colleague, C. Brooke Dobni Ph.D. with co-author Christopher Sand, Ph.D. assert that organizations that want to be innovative need a strategy shift. To innovate and pivot quickly, firms must continually nurture their culture to innovate and adapt and evolve with their ever-evolving business context. Human Resources leaders have a role at the… Read More
This week the US recognizes and thanks veterans for their sacrifice and service to the United States. It is a great time to assess your own veteran recruiting program, or if you don’t have one, to start one up. I was pleasantly surprised to learn that the unemployment rate for veterans in October 2018 was… Read More
Empirical evidence has long shown that transparent, collaborative and adaptive cultures empower business and financial success by enabling innovation.[i] Now companies are learning that if they do not have innovative cultures their digitization strategies languish. According to McKinsey’s 2018 Global Survey on digital transformation, 80% of the nearly 1800 respondents have launched digitization efforts in… Read More
Would you like to connect with more innovation experts? Are you ready to expand your role as an innovation leader? If so, then I encourage you to join us for the 6th Annual Innovation Master Class on December 6-7, 2018 in Palo Alto at George E. Pake Auditorium at PARC, A Xerox Company. We have partnered with The Conference… Read More
The irony could not have been stronger. On my news feed, I saw that legendary Medtronic founder and technology geek Earl Bakken died at age 94. Then, just below, I spotted another headline reading, “Will Silicon Valley Ever Act Ethically?” For 12 years as the leader of human resources for various Medtronic business divisions, I… Read More
A CEO exclaimed that she could not compete with the higher-than-average pay and benefits of large employers. “What can I do?” she asked. I told her she should offer flexible work arrangements to her employees who did most of their work through a computer. This would help her attract more employees, increase productivity, improve employee… Read More
Companies large and small are racing to digitize their operations and to find the new technology in their domain that will allow them to disrupt their competition and find new markets. The companies that succeed in this race are agile ones that also spend the time nurturing and developing transparent, collaborative and aligned cultures. Human… Read More
Shelley Winner had an extraordinary and courageous story to tell about herself in her five minutes of speaking at DisruptHR San Francisco Bay Area last May 31. Shelley is a lovely, tall, slender, young, white woman who had the air of confidence and invincibility I find among many young women in Silicon Valley, but with… Read More
Arizona Senator John McCain, known as a genuine war hero, a political maverick, straight talker, champion of bipartisanship in service to America, and two-time candidate for the Presidency, died over the weekend after a long fight with brain cancer. His passing is feared to be end of political era of bipartisanship and selfless service to… Read More
I am always delighted when clients, in the middle of an HR audit, are curious about what additional benefits they should offer to attract and retain workers for their fast-growing firms. “Should I provide more paid-time off?” they ask. “What about setting up a ping pong table by the break area?” I always respond by… Read More
A client recently asked me about the best perks to offer Millennial and Generation Z employees. “Do they want more free food? Or is it more paid time off?” they wondered. “We already offer health care,” they added. I told them to offer competitive pay and benefits in this time of full employment. Surveys consistently… Read More
I was honored to present and be part of a panel discussion at one of Silicon Valley’s legacy innovation centers, PARC, a Xerox Company in Palo Alto, July 26, 2018. I began my presentation by asking if everyone believes that culture can be measured and managed? Not everyone understands this, despite overwhelming evidence from InnovationOne… Read More
In their experience as academics and consultants, Dr. C. Brooke Dobni and Dr. Mark Klassen have concluded that many organizations need something to improve their organization’s innovation, but they are not quite sure what. Through their research, they have learned much about assessing an organization’s culture of innovation and the practice and implementation of innovation.… Read More
The $74 billion employment engagement industry has a serious problem. After nearly 18 years, it is not driving sufficient business value to justify its costs. Instead, values, business purpose, organizational learning, and culture are the true factors that drive business value. Employee engagement is an outdated idea that needs to be overhauled. Gallup’s State of… Read More
New findings from an online survey of 2,500 reorganizations show that only 11% of reorganizations driven by Mergers and Acquisitions achieve total success. Worse, 28% have a negative impact on the business as compared with 17% of other types of reorganizations. That is a horrible track record. But there are ways to increase the success… Read More
The percentage of Americans working in alternative work arrangements — such as independent contractors, on-call workers, and those who contract through a third party — has shrunk 0.6% since 2005. According to a US Labor Department report, the total of people working in such alternative arrangements now is 10.1% According to the survey, this change… Read More
The US government announced a 3.8% unemployment rate on Friday, June 1, the lowest unemployment rate since 1969.[i] It is virtually full employment. As a result, to attract new hires, you need to recruit passive job candidates who already have a job or new entrants such as graduates from technical programs or colleges. There are… Read More
Employee engagement is an outdated idea that, by itself, does not significantly improve business performance. The truth is, employee engagement can improve the relationship between managers and employees, but will take your organization only so far. Companies are realizing that employee engagement alone is not providing actionable items and that the employee engagement survey is… Read More
Concern over employee retention has increased sharply in the US — where unemployment is now below 4% — but, also, around the world. A 2017 study by Towers Watson uncovered that more than 50% of all organizations globally struggle to retain their most valuable employees.[i] More than 80% of HR leaders believe improving retention is… Read More
Companies want managers who will build relationships with their employees, give them feedback, coach and develop them and continually recognize them for their achievements. The once-a-year performance discussion is not sufficient in a business world of constant change. The problem for managers is that they are too busy with the constant change and pressures of… Read More
Yesterday the California Supreme Court adopted a new legal standard that will make it much more difficult for businesses to classify workers as independent contractors, drastically changing the legal landscape across the golden state. The misclassification of workers can result in significant legal exposure concerning wage and hour compliance and fines. Although the court case… Read More
Establishing a global team is always a daunting task. How do you get people on time zones around the world on a video conference together, knowing someone will be up in the middle of the night? How do you motivate them to perform on your strategic initiative when their local management already has them busy… Read More
When we removed performance rankings from our performance review process at Medtronic Coronary and Peripheral in 2012, some executive leaders and managers warned that employees would lose the competitive edge to perform. They didn’t. Our changes included holding weekly or biweekly meetings between managers and employees as well as formal quarterly updates to goals and… Read More
The number of lies on resumes is increasing and could be as high as 85%. An Office Team survey found that 46% of workers said they know someone who lied on a resume — a 25-point increase from its 2011 survey.[i] HireRight’s 2017 employment screening benchmark report (which surveyed nearly 4000 HR professionals) states that… Read More
When I worked with factory leaders in the US in the 1980s, I provided them research showing that factory worker productivity declined heavily after 11 hours and after sustained days of constant overtime. They used the research to schedule more sane and stable manufacturing hours and to maximize productivity and worker health. Now, new research… Read More
A new vice president reached out to me recently to discuss how to prepare for her new role. “What do I need to do differently?” she asked. Every promotion is a passage to a new level of leadership I told her. “Are you ready to stop doing what led to your promotion, and begin learning… Read More
As a recruiter, wouldn’t you like to receive 100% accurate and verifiable resumes and conduct instantaneous background checks? That technology is here. And it is called blockchain. Blockchain technology is a secure decentralized network of computers that verifies and automates the flow of information. It now can be trustworthy and eliminates intermediaries. It is best… Read More
Dominance used to be the main criteria CEOs and Chief Human Resources Officers used to determine who would make a great leader. Dominance and achievement were the most reliable characteristics CEOs looked for to determine who would be their successors. Dominant leaders are the ones who speak first in meetings, most frequently interrupt others, and… Read More
If your recruiters are spending hours or days hunting through job postings and social media looking for job candidates and handing resumes to hiring managers — you are wasting your time. Affordable technology now exists to replace the days of hunting online. Your recruiters can now up their game and spend more time developing relationships… Read More
A business executive complained to me about the lax work culture shown by his employees. “Everyone leaves the office by 4:30,” he said. “Where is their commitment to our mission? Where is their commitment to our customers and to get new products out on time?” he asked. He carried with him in his briefcase an… Read More
We recently found more than 30 new, qualified hard-to-find candidates for a client in mere seconds. The client could not have found these people after posting the job on Indeed and Career Builder and searching on LinkedIn. How did we do it? We used a new Artificial Intelligence (AI) platform created for recruiting. By using AI, we can find job candidates in seconds,… Read More
When putting teams together, who do you pick to lead them? The individual with the highest IQ? The most extroverted? Or, the most dominant “driver”? New studies will have you rethink the characteristics of great team members and allow you to have effective and innovative teams and improve employee retention and company performance. The Massachusetts… Read More
One of the toughest challenges facing any CEO is rallying the organization to effectively execute new strategies. Many business pundits wisely encourage CEOs to use the company’s mission and higher purpose to appeal to the intrinsic motivation of their employees. Employees, to be sure, will commit their discretionary effort and innovation to a cause they… Read More
Two obstacles stood before the business and the release of a new game-changing product. The first was achieving the technology milestones required to develop and manufacture the product. The second was hiring the 650 employees needed over 18 months to accomplish the technical, marketing and sales milestones to commercialize the product. This task fell to… Read More
Two compensation issues are giving workforce leaders fits at the beginning of 2018. The first is the continued small budgets for pay increases which causes challenges for retaining your best workers in a tight labor market. The second is gender pay equity laws being enacted in many cities and states. Salary increase predictions from… Read More
