Job satisfaction scores have fallen to their lowest point since early 2020, at the beginning of the pandemic. To my mind, employees are stressed-out and frightened about being replaced by OpenAI or a robot. Employees are unhappy due to a…
Blogs
Employee recognition leads to exceptional performance
I was working with a program development team leader heading up a significant upgrade to one of the company’s most popular and profitable products. And he was failing. The leader was intelligent, hardworking, very clear with setting goals and direction,…
Read More Employee recognition leads to exceptional performance
Culture drives higher performance than employee engagement
Organizations that want to improve their productivity, innovation, and financial performance won't address all the issues by focusing on employee engagement. Instead, they’ll get much better results if they focus on culture. Even Gallup, which has been tracking employee engagement…
Read More Culture drives higher performance than employee engagement
Five winning HR strategies to achieve in 2024
The past year has seen workforce troubles within many organizations. These include conflict over return to the office, productivity anxiety, fears of job loss due to Artificial Intelligence, and low engagement among managers who often feel caught in the middle…
Returning to work is faltering: Seven steps for productive hybrid working
Three years after the start of the pandemic, the call by CEOs to return to the office is faltering for several reasons. There is no grand “fix” for hybrid working. The ideal solution for each organization will depend on the…
Read More Returning to work is faltering: Seven steps for productive hybrid working
Improve employee performance by focusing on the positive
Many managers complain about providing performance management feedback. They find it unpleasant, say it leads to more trouble than it is worth, and complain that employees don’t always make the changes needed to improve performance. An IT manager once told…
Read More Improve employee performance by focusing on the positive
Trust is essential for performance management feedback
According to news reports over the last decade or so, performance management is on the way out. It has survived after many changes, like dropping forced rankings. Today, some believe it is too anxiety-inducing and the terms “feedback” and “performance…
Read More Trust is essential for performance management feedback
Innovation teams need cognitive diversity
We have long advocated the importance of cognitive diversity for successful innovation. Successful innovation teams have much higher cognitive diversity. The trick is identifying cognitive diversity among people for more successful teams. We have long advocated the importance of cognitive…
Most companies are stumbling with the future of work
The Labor Day holiday had me reflecting on the future of work. Dramatic changes are forecasted by McKinsey, Korn Ferry and other prognosticators. As is often the case, futurists make predictions of trends that have already begun. In many ways…
Read More Most companies are stumbling with the future of work
Employee monitoring has mixed results.
Before the pandemic, I was giving a seminar on implementing hybrid work to drive up productivity, better attract and retain employees, and cut costs. Part of the training included recommendations on the technology to enable hybrid work, such as video…
Employers should expect higher health care costs in 2024
Consulting companies with expertise in benefits are projecting that employers should expect higher benefits increases in 2024 — in the range of 5.4 percent to 7 percent. The days of three percent benefit increases and shifting costs to employees are…
Read More Employers should expect higher health care costs in 2024
Companies needn’t fear Title VII lawsuits
Companies need to continue focusing on hiring and retaining their most talented workers, regardless of race or gender. That’s why you shouldn’t worry about lawsuits over Title VII affirmative action practices. And this is despite the US Supreme Court ruling…
Employers are planning on a 4 percent pay increase in 2024
Several surveys show that employers are planning on a 4 percent pay increase in 2024, down from the 4.4 percent delivered in 2023 and up from 3.1 percent in 2021, which was the approximate pay increase percentage for several years…
Read More Employers are planning on a 4 percent pay increase in 2024
Stay ahead of labor force trends by improving your organizational culture
Last week, there was an explosion of news about the labor force that rocked the stock market. The big surprise was that hiring was significantly higher than expected. There was some good news: hiring was lower than in April by…
Read More Stay ahead of labor force trends by improving your organizational culture
Use digital technologies to transform recruitment and hiring
Recruiters and human resources leaders have had access to chatbots, machine learning, and artificial intelligence for years. But HR has been slow to put these digital tools to use with recruiting. The business cost of losing the talent war is…
Read More Use digital technologies to transform recruitment and hiring
Gallup: The office alone has no magic to create a great organizational culture
Gallup’s 2023 State of the Global Workforce reveals a wealth of information about the workplace and the workforce. For example, did you know that: Employee engagement and job opportunities in the US and Canada stand at 31 percent, down from…
Read More Gallup: The office alone has no magic to create a great organizational culture
7 Successful Steps for Return to the Office
Many companies, including high-tech ones, that once told their workers they could work from home forever, are once again trying to recall remote workers to the office. And many of them are making arbitrary rules and showing little success. Here…
Spark economic growth by modernizing the US workplace immigration system
How can we resolve the US’s 3-million-person labor shortage that may last the decade without raising unemployment? Simple. We can do it by making smart changes to immigration policy. Employers, by large majorities, believe the US immigration system should be…
Read More Spark economic growth by modernizing the US workplace immigration system
Job satisfaction at all-time high thanks to hybrid working and job switching.
According to The Conference Board, US workers have never been more content, despite the pandemic, quiet quitting, quiet firing, and the forwards and backwards over hybrid working. Overall job satisfaction among US workers increased in 2022 to its highest point…
Read More Job satisfaction at all-time high thanks to hybrid working and job switching.
Google’s 10 Behaviors of Great Managers continue to succeed!
Google researchers launched Project Oxygen 15 years ago to understand what makes people great managers. In 2018, some 10 years after Google’s original report, its researchers looked again at their results to understand if the initial findings had held true…
Read More Google’s 10 Behaviors of Great Managers continue to succeed!
Department of Energy puts a bullseye on innovation!
Innovation cultures at six US Department of Energy (DOE) Labs surveyed differ significantly according to a study conducted by InnovationOne, LLC, in concert with the Idaho National Laboratory (INL). The Department of Energy put a bullseye on innovation. The results…
Read More Department of Energy puts a bullseye on innovation!
Importance of Building Trust with Employees
Welcome to the Pivot2First Podcast, your go-to source for all the latest trends, tips, and strategies in the world of recruitment. Join us as we chat with the leading experts in the industry about the latest recruitment tools, best practices,…
Open AI Arms Race: Doomsday or Productivity Godsend
There is hot global debate —maybe even an arms race — about Open AI and the blockbuster San Francisco-based start-up app ChatGPT. Is it the harbinger of humanity’s doom as predicted by Elon Musk and Stephen Hawking in 2017 or…
Read More Open AI Arms Race: Doomsday or Productivity Godsend
Avoid the return-to-office stampede and hire and retain great employees
More and more companies require remote and hybrid workers to spend more time in the office, despite knowing that US workers prefer hybrid work, are more productive, and the US is in a decades-long labor shortage. You can join the…
Read More Avoid the return-to-office stampede and hire and retain great employees
Culture of Innovation: Path to a three-fold increase in core technology transfer metrics.
Our research with the DOE Ethos Project shows that a culture of innovation is the path to a three-fold increase in core technology transfer metrics. We are honored to present our research results twice at the 2023 Federal Laboratory Consortium…
Read More Culture of Innovation: Path to a three-fold increase in core technology transfer metrics.
CHRO’s can be held liable for not stopping rampant sexual misconduct.
Earlier this month, a Delaware court found that McDonald’s Corp. board members and the company’s chief human resources officer did not violate their duty to shareholders in handling sexual harassment and misconduct allegations, ruling that the directors’ response was legally…
Read More CHRO’s can be held liable for not stopping rampant sexual misconduct.
Don’t allow these two strategies to be part of your cost-cutting plans.
Many organizations are implementing cost-cutting measures. I have been stunned to learn that some companies are trying to cut costs by recalling hybrid and remote employees to the office and are thinking about implementing forced ranking with the intention of…
Read More Don’t allow these two strategies to be part of your cost-cutting plans.
Are you building your talent pipeline during the downturn?
During the current recruiting slowdown, smart organizations are using their talent acquisition teams to source new talent in preparation for the economic recovery in the second half of 2023. Are you building your talent pipeline during the downturn? This is…
Read More Are you building your talent pipeline during the downturn?
Six Questions to Measure and Drive Employee Behaviors and Actions for Innovation
The following ten years will be what we at InnovationOne (Dobni and Klassen (2020)) describe as the decade of innovation execution, which is now the central challenge organizations face. Executing innovation agendas is not easy. McKinsey (2022) reported that 84 percent of executives…
Read More Six Questions to Measure and Drive Employee Behaviors and Actions for Innovation
Ten takeaways to improve recruiting and company revenue.
The 2022 North American Candidate Experience Benchmark Research Report by Talent Board comes at a time of continued business anxiety. It also comes at a time when we need improved recruiting practices to improve recruiting success and company revenues. While…
Read More Ten takeaways to improve recruiting and company revenue.
Layoffs don’t have to be callous.
Last week, I was fired up by an article in the New York Times, “Laid Off in Your Living Room: The Chaos of Remote Job Cuts.” I posted the article and my comment on LinkedIn. From my profile page and…
How to get great work from more people
It is time to forget about Quiet Quitting and Quiet Firing. Instead, think about the Pareto Principle from physics and microeconomics, commonly known as the 80/20 rule. Your goal should be to figure out how to expand the 20 percentage…
How to ensure high returns for 2023
Executives are in a quandary. The economy is growing but the Federal Reserve is determined to reduce inflation to two percent. With US workers in short supply, it is not wise to lay off this precious resource unless your business…
Improve your financial performance by improving your culture
Many leaders believe that “culture” is soft and difficult to measure. It isn’t. In fact, it’s the ultimate performance driver. And you can manage what you measure. InnovationOne’s research shows that companies ranking in the top quartile as scored by…
Read More Improve your financial performance by improving your culture
How to ensure your performance management engenders trust
Organizations typically conduct their annual performance reviews and make decisions on merit pay increases and pay adjustments at the end of the year. Employers need to remember that the most effective and innovative teams are built on trust. Executives need…
Read More How to ensure your performance management engenders trust
Remote work uncovered but didn’t create problems
Surveys show that the war over hybrid, remote, and office-based work continues. It is a conflict that about two-thirds of current remote and hybrid workers are willing to quit over. And the number of employees working remotely or in hybrid…
Don’t be stupid with layoffs. Follow these 7 best practices.
Last week’s announcements by Meta (11,000 employees let go), Twitter (3,700), Stripe (1,100), and Lyft (700) turned heads as the high-tech stalwarts of the US economy stumbled. Previously, Coinbase, Shopify, Netflix, Microsoft, Snap, Robinhood, and Tesla had cut employees. When companies…
Read More Don’t be stupid with layoffs. Follow these 7 best practices.
Six strategies to improve your ability to attract and hire veterans
On Saturday, November 11, 2023, we celebrate Veteran's Day so let's remember our Vets, especially when hiring. According to the US General Accountability Office, about 200,000 US veterans leave the military and enter the civilian workforce each year, and they…
Read More Six strategies to improve your ability to attract and hire veterans
Seven HR Strategies in the War Between Executives and Employees, 2023
As HR Departments finalize their strategies and budgets for 2023, their workforces face daunting challenges. According to The Conference Board, the US economy will continue to restrict and achieve only 1.5 percent GDP growth by the end of 2022 and…
Read More Seven HR Strategies in the War Between Executives and Employees, 2023
More companies are hiring the formerly incarcerated with success
The labor shortage has pushed more companies to recruit employees who have served time in prison, according to NPR and The Wall Street Journal,. There are more than 70 million formerly incarcerated people in the US. But, for employers, their…
Read More More companies are hiring the formerly incarcerated with success
It’s foolish to punish quiet quitters in this small-growth economy.
Last week’s The Wall Street Journal article on Quiet Quitting and Quiet Firing includes observations from me on this popular topic. The very next day, Friday, I was interviewed by Fox26 Houston to provide advice to employees who find themselves being a…
Read More It’s foolish to punish quiet quitters in this small-growth economy.
High Salary Increases to Continue into 2023
Updated on September 27, 2022 Three national human resources professional organizations have released their predictions of salary increases for 2023. Their results show that while recruiting and turnover are expected to ease slightly, high salary increases will continue into 2023.…
Are you ready for job posting pay transparency?
California may join Colorado in requiring companies that post jobs to disclose hourly pay rates and salary ranges. Washington and New York states may soon follow. Fortune 1000 companies frequently follow the trends of large states like California and New…
Seven strategies to combat quiet quitting
At least half of the workforce is quiet quitting, according to a report published last week by Gallup. Weeks before, The Wall Street Journal reported on the viral spread of the topic on social media, especially TikTok, by Gen Z…
Companies are shifting their benefits strategies for 2023
Since the 2008 recession, corporations have tried to reduce costs and offer headline-grabbing perks with respect to benefits strategies. Not anymore. Companies are switching their benefits strategies for 2023 to attracting and retaining employees and helping them deal with costs…
Read More Companies are shifting their benefits strategies for 2023
Don’t overreact to “quiet quitting”
After two years of burnout from Covid-19, Gen Z employees have begun to set boundaries, focus on a life outside of work, and have a better work-life balance. They call it “quiet quitting.” Their viewpoint also comes with less enthusiasm…
Which method or technology will help improve innovation in YOUR industry?
Companies have been using a variety of innovation methodologies and technologies to improve their innovation capabilities for more than a decade. Now, empirical research is identifying the ways that are the most effective. Is design thinking universally helpful to organizations…
Read More Which method or technology will help improve innovation in YOUR industry?
Better work-life balance tops list of seven job candidate preferences
Criteria, a research and talent success company, has published its 2022 Candidate Experience Report. It shows the top job candidate priorities for 2022, a year of the great resignation, the US’s lowest unemployment rate since 2019 of 3.5 percent (tying a…
Read More Better work-life balance tops list of seven job candidate preferences
Three Strategies to Help Employees Fight Inflation
US inflation is at 9.1 percent, the highest level in over 40 years. While wage increases are also at their highest level in four decades — 4.8 percent according to a new Pearl Meyers survey — they are not high enough…
Read More Three Strategies to Help Employees Fight Inflation
How you can do better, more successful job interviews
US companies have doubled the number of interviews they conduct — despite inflation and worries about recession, as indicated by June 2022’s hiring numbers. The US Department of Labor recently reported that employers added 74,000 white-collar jobs in June 2022.…
Read More How you can do better, more successful job interviews
Use a people-orientated approach to implementing AI
It is essential to use a people-oriented approach to implementing AI to keep the human emotions and work front and center in the change. A people-centric approach involves the impacted employees and clients in the design of digitizing workflows and…
Read More Use a people-orientated approach to implementing AI
Virtual work accelerates what’s innovative!
When I worked for Medtronic businesses in Santa Rosa, CA, in 2012, implementing a remote work environment, we learned that requiring innovation workers to come into the office every day was unnecessary. In fact, we discovered that virtual teams and…
Is email dying?
People started questioning whether email was dying in the mid-2010s with the rise of channel discussions such as Yammer. In 2018, Inc. Magazine declared that “Email is already dead” because Gen-Z won’t bother with email and the rest of us…
How to succeed with succession planning
As the great resignation rages on, employees have made it clear they want to work for organizations that provide great pay and benefits, flexible work option -- and career paths. Career pathing doesn't provide the organization with excellent leaders without…
Memorial Day Remembrance
Today on #MemorialDay, we honor all the men and women who sacrificed life and limb for our nation. Please remember to recruit veterans. Have a safe and enjoyable day.
Cultures of innovation improve company performance
Change is imperative for organizational success. The bedrock of organizations that achieve success is a culture of innovation. Yet many leaders resist these cultures of innovation. They may believe culture is too mushy to measure and manage or takes too…
Read More Cultures of innovation improve company performance
Higher innovation culture scores dramatically improve performance
A higher innovation culture score at R&D Labs leads to dramatically higher organization performance. That is the conclusion of a joint study by InnovationOne® and the US Department of Energy (DOE). The study hypothesized that the higher the innovation culture scores…
Read More Higher innovation culture scores dramatically improve performance
Here’s how to improve your return to college recruiting
College recruiting is back after two years of the pandemic. According to new research, 65 percent of companies are increasing their investments in technology related to college recruiting, 57 percent are increasing the number of events, and 55 percent are…
Read More Here’s how to improve your return to college recruiting
Engagement is higher for organizations that focus on culture
Gallup reported this month that US employee engagement has dropped in each of the last two years, from 36 percent in 2020 to 32 percent in 2022. However, employee engagement is higher for organizations that focus on culture. Gallup’s reporting…
Read More Engagement is higher for organizations that focus on culture
Are you making these four classic interview mistakes?
Finding candidates is difficult now. Once you’ve scheduled an interview, don’t weaken the chances of hiring the ideal candidate by making these four classic interview mistakes. Job candidates now have choices, and you want to be No. 1 on their…
Read More Are you making these four classic interview mistakes?
How better feedback will help employees — and CEOs
Are you the type of leader that loves to provide positive feedback? Or, are you the type who prefers to tell people what they did wrong? Long-standing research shows that the leaders who provide positive feedback more often than negative,…
Read More How better feedback will help employees — and CEOs
Organizations can do better than employee engagement
A global client confided in us that they suspended their annual employee engagement surveys for three years to save costs due to an economic downturn. Now their business is growing again, and they plan to restart their surveys. Instead, we…
Read More Organizations can do better than employee engagement
Covid-19 endemic or epidemic? Smart firms need to be agile.
In past columns, I have advised business leaders to take precautions against the next wave of Covid-19. It keeps mutating. Although it appears to be transitioning from a pandemic to an endemic, it can still be epidemic and very dangerous.…
Read More Covid-19 endemic or epidemic? Smart firms need to be agile.
How the War for Talent looks different in the 2020s
CEOs are asking their human resources leaders to implement talent management strategies to beat the Great Resignation and attract new employees to their brands. This request is not a nice to have. It is essential for business growth. Talent management…
Read More How the War for Talent looks different in the 2020s
Creating a culture of innovation is essential today
Andrew Burak, the CEO of Relevant, shared his belief that without an active innovation culture, organizations fall into stagnation and lose to more innovative competitors. Today’s supply chain crises from Covid-19 and the Ukrainian – Russian war require ongoing organizational…
Read More Creating a culture of innovation is essential today
Professionals cite key trends for HR in 2022
In a 2022 report on HR Trends, Trust Radius has concluded that most HR professionals are pleased with the success of remote work implementation and employee wellbeing. But, at the same time, HR professionals have been challenged and exhausted by…
As work reopens, studies show workers prefer remote work, especially women
Studies by Pew Research and the Labor Department show that as work reopens, most employees prefer working from home, especially women. After the pandemic, women lag men in rejoining the labor force, exacerbating our labor shortage. Preference has replaced fear…
Read More As work reopens, studies show workers prefer remote work, especially women
Managing culture and innovation improves real numbers: your bottom line.
Many executives we speak with about improving the innovation of their companies ask us how to open the minds of their CEOs to transform their organizational cultures. Many CEOs fear that culture is too soft to manage. Innovation feels like…
Read More Managing culture and innovation improves real numbers: your bottom line.
Beat the Great Resignation with Career Pathing
At the end of last year, I identified top strategies for HR in 2022. In the 2020s, HR strategies are shifting to reinstating powerful, comprehensive talent management strategies to offer employees careers with purpose, excellent pay and benefits, and equity…
Recruiters: Speed up your job application process or loose 92% of job applicants
I don’t need to tell you that recruiting is tough. Wages are soaring, and job opportunities are abundant. New research identifies how to change your recruiting tactics to compete. For example, if your job application process takes more than five…
Read More Recruiters: Speed up your job application process or loose 92% of job applicants
Stop fretting over falling employee engagement. Go to the source.
Many organizations trying to fight falling employee engagement numbers are making a mistake. Frankly, now is not the time to deal with such matters. Instead of launching another employee engagement survey, listen to your employees’ frustrations and begin to work…
Read More Stop fretting over falling employee engagement. Go to the source.
Corporate culture drives business performance — and employee retention
There is long-standing empirical research demonstrating how corporate culture improves organizational innovation, productivity, and profit. Now, evidence is emerging that healthy organizational cultures are also the best way to beat the Great Resignation. Two weeks ago, MIT researchers uncovered that…
Read More Corporate culture drives business performance — and employee retention
Stop the Omicron surge from siphoning your bottom line.
The Supreme Court last week blocked Biden’s Vaccination Mandate for private employers with 100 or more employees, by a 6-3 vote. Companies will no longer have a federal mandate as a cover for requiring vaccinations. With Covid-19’s Omicron variant surging…
Read More Stop the Omicron surge from siphoning your bottom line.
Seven tips to improve sourcing passive job candidates
Many recruiting colleagues have told me their organizations do not know how to source passive job candidates -- that is, someone who is not actively looking for work. They depend on posting jobs on LinkedIn or Indeed, hoping active candidates…
Read More Seven tips to improve sourcing passive job candidates
My family learned that Omicron changed the rules. Three tips for businesses.
Over the holidays, I experienced how Omicron has significantly changed the rules for Covid-19 for my family and businesses. Two members of my family -- both fully vaccinated, and one even boosted -- caught Omicron. The former had four days…
Read More My family learned that Omicron changed the rules. Three tips for businesses.
The Future of Work Tops the 2022 Priorities List for Leading HR Organizations.
Several research organizations have published their HR Priorities for 2022. I was particularly impressed with the findings of Fuel50 because it looked at an issue the “Best-in-Class” HR organizations are prioritizing: The Future of Work. This priority did not make…
Read More The Future of Work Tops the 2022 Priorities List for Leading HR Organizations.
Seven traits of highly innovative organizations that drive improved financial performance
Innovation remains a priority for CEOs because innovation improves business and financial outcomes. We learned from our extensive research over 20 years and the publishing of over 25 academic, peer-reviewed articles, and our consulting practice that highly innovative companies have…
Read More Seven traits of highly innovative organizations that drive improved financial performance
Why and How Performance Management Will Change in the 2020s
Organizations have been talking about changing performance management for years. Many in the past ten years abandoned forced performance rankings or have eliminated performance reviews all together. Others like Facebook have reinstated performance ranking. Compelling business challenges -- more than…
Read More Why and How Performance Management Will Change in the 2020s
Survey shows hybrid work is here to stay — here’s how to get started.
After nearly two years of the Covid-19 pandemic, employee expectations and company strategies have permanently shifted. The surge of Omicron in December 2021 and January 2022 has once again delayed office reopening plans, according to The Wall Street Journal. Many…
Read More Survey shows hybrid work is here to stay — here’s how to get started.
The seven percent solution for successful change
As many organizations implement new hybrid work models, improve their sustainability, try to enter new markets or work to realign their cost structures, executives wrestle with implementing change successfully. It is important for them to understand that more than 70…
Employer Covid-19 Vaccine and Testing Rules by Biden Administration Take Effect Jan. 4, 2022
Many employers will have to ensure by early 2022 that their workers are vaccinated or tested weekly for Covid-19 under a set of new vaccine requirements by the Biden administration that will cover more than 80 million employees. As reported by The…
The Compelling Argument for Upskilling and Reskilling Your Workforce.
America’s supply chain is being reordered, and with-it American firms are rethinking their relationship with employees. For more than a generation, the CEO playbook was to believe employees were expendable and to move manufacturing to low-cost or low tax regions…
Read More The Compelling Argument for Upskilling and Reskilling Your Workforce.
The fastest growing department in HR is driving organizational performance: People Ops!
We now live in a data-driven world. Data generated by the people and performance systems within your organization needs to be the foundation for getting your employee experience strategy right. Organizations that have managed to leverage data to extract information…
Read More The fastest growing department in HR is driving organizational performance: People Ops!
Five strategies to overcome the US’s labor shortage of the 2020s
The US economy is in an unusual position, and so are employers. Demand is strong. Consumers are flush with cash and spending more. Vaccinations rates are rising, and Covid19 cases have fallen by a third across the country. Normally, we…
Read More Five strategies to overcome the US’s labor shortage of the 2020s
How to calculate and strategically use the cost of employee turnover.
Clients and HR leaders frequently ask me how to calculate the cost of employee turnover. The cost of turnover is a critical measure to determine how effectively the workforce is aligned to the organization’s mission, values, and culture and the…
Read More How to calculate and strategically use the cost of employee turnover.
Becoming innovative during urgent times
Innovation has long been a priority for many CEOs. Now, the pandemic has added new urgency to the quest: COVID-19 has driven a jump of 10 percentage points (to 75 percent) in the share of companies reporting innovation as a…
Managing religious and medical exception requests for Biden’s Covid-19 vaccine mandate
President Biden’s sweeping Covid-19 mandate requirement for companies of 100 or more employees, announced last Thursday, brings managing the mandate and the reasonable accommodations requests from employees to the top of HR’s to-do list. The mandate requires workers either to…
Read More Managing religious and medical exception requests for Biden’s Covid-19 vaccine mandate
Four disruptive steps to transform the work environment and finally beat Covid-19
For the second year in a row, the US celebrates Labor Day during a dramatic transformation of work and high anxiety for CEOs and workers. The difficulties presented by a chronic labor shortage of skilled and unskilled jobs are complicated…
Read More Four disruptive steps to transform the work environment and finally beat Covid-19
Nine commanding health care benefit issues for 2022 that will drive your employer brand.
This year’s open enrollment will be like no other. Continuing COVID19 concerns, technology-empowered health care services alternatives, and new legislation will drive novel considerations for 2022. In addition, there are always the standard open enrolment issues of new health care…
Read More Nine commanding health care benefit issues for 2022 that will drive your employer brand.
Are you on the right — or wrong — side of history with your return-to-the-office plan?
Leaders often speak with me about the repeated delays in calling back to the office their remote employees and alternative optimum dates for their return. In fact, some organizations have rescheduled the return-to-the-office date four times. Others have recalled managers…
Read More Are you on the right — or wrong — side of history with your return-to-the-office plan?
Google’s Job Search changes requires action and will improve applicant experiences
Google has changed its Jobs Search function in ways that have either already gone into effect or will take place on October 1. The new system should improve the experience of job searching. However, these changes will require recruiters to…
Read More Google’s Job Search changes requires action and will improve applicant experiences
Economists find discrimination in recruiting by race and gender. We can change it.
Economists from the University of California, Berkeley, and the University of Chicago last week released the results of a discrimination audit of 108 companies. The audit revealed that entry-level applications from candidates with a “Black name” get fewer callbacks than…
Read More Economists find discrimination in recruiting by race and gender. We can change it.
NOW is the time for employers to require COVID19 vaccines.
This week’s headlines highlight how the fourth COVID19 surge among the unvaccinated in the US is shifting plans by employers to recall workers to the office after Labor Day and explore whether employers should require workers to vaccinated. Companies need…
Read More NOW is the time for employers to require COVID19 vaccines.
Generation Z is highly practical. Five tips for recruiting our first digitally native generation.
The labor shortage in the US will be long-lasting because of low birth rates, retiring baby boomers, immigration that is not up to the demand for skilled and unskilled labor, and the difficulties of automating professional services. To overcome these…
Gallup reports improving engagement is not enough. Five tips for leading a stressed-out, restless workforce.
Gallup released its venerable State of the Global Workplace Report for 2021 this month. Surprisingly, workplace engagement rose to 36 percent in 2020, the year of the pandemic, a one percent increase for both the US and Canada. But, stress…
Seven solutions to overcome the double tsunami of labor shortages and rocking wages.
The turnover tsunami of 9.3 million US open jobs is now being joined by a new storm: labor wage increases. Total private sector US wages are now up 7.9 percent from February 2020, and the wages for low-wage earners in…
Read More Seven solutions to overcome the double tsunami of labor shortages and rocking wages.
Five tips to ride the turnover tsunami.
The turnover tsunami is here. There are 9.3 million US open jobs, which is the highest number since 2020 and almost twice the number of a year ago, and it nearly matches the 9.8 million unemployed. In normal times, a…
Structured interviews lead to great hires.
A client called asking for a referral for a behavioral interviewing vendor. While I applauded her initiative to improve the interview skills of her hiring managers, I had to ask, "Why behavioral interviewing?" It ran its course ten years ago,…
Eight Practices to Fire Up Your Innovation Culture
The secret of successful innovation is not simply innovating, it’s embracing innovation. In today’s era, innovation should be shared and promoted internally just like your brand is across the globe. In this Master Class, Victor Assad of Innovation One and…
Read More Eight Practices to Fire Up Your Innovation Culture
CEOs choose well. There is a great tsunami coming of employee turnover.
Four CEO’s blasted remote workers last week, saying that employees who want to continue working remotely aren’t engaged with their companies. Perhaps the most egregious and self-serving comment came from WeWork CEO, Sandeep Mathrani, who said at The Wall Street…
Read More CEOs choose well. There is a great tsunami coming of employee turnover.
CDC’s new pandemic guidance is a game-changer. Are you ready?
Updated guidance from The Center for Disease Control and Prevention (CDC) saying that vaccinated people do not have to wear masks either inside or outside or follow social distancing guidelines (in most circumstances) has complicated the decisions companies are considering…
Read More CDC’s new pandemic guidance is a game-changer. Are you ready?
You Don’t Have to Master Everything to be Innovative! Just These Six Traits. Register today!
InnovationOne will be joining IdeaScale to present the six traits of highly innovative organizations and to show the responses of IdeaScale followers for each of the six traits of highly innovative companies. Based on our research at InnovationOne, they have…
Employee stress skyrockets due to return-to-the-office plans. Time for a reliable playbook
As companies announce plans for remote workers to return to the office, a new study finds that employee anxiety is surging. Companies call me concerned that many of their employees, including key technical and leadership staff, are resigning rather than…
Read More Employee stress skyrockets due to return-to-the-office plans. Time for a reliable playbook
Ready, Set, GO: Get ready to win the race for HR digital transformation!
The year of the pandemic is just about over. An HR digital transformation is at hand. The coronavirus pandemic, the switch to digital business models, and the hybrid work environment -- triggered by working from home -- have accelerated HR’s…
Read More Ready, Set, GO: Get ready to win the race for HR digital transformation!
Recruiter survey reveals dramatically changing post-pandemic recruiting and technology priorities.
Jobvite’s latest annual survey of hundreds of recruiters and HR professionals shows many critical differences one year after the coronavirus pandemic. Recruiting priorities have changed. Due to the lack of skilled candidates and competition from other employers, the quality of…
Improve employee productivity and retention with in-person onboarding in 2021
The pandemic had us all rushing to implement digital technology for the survival of our businesses. We made these investments in order to keep employees aligned to the organization’s mission, changes, and goals. Take a bow, everyone, as your success…
Read More Improve employee productivity and retention with in-person onboarding in 2021
Is your employer brand ready for a labor shortage in 2021?
A recruiter told me last week that job ghosting has started up again, even after her company moved its pay levels to market competitive levels. The prediction I made to her is that by August, the US will have more…
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The new paradigm of hybrid work and improved employee experiences
The pandemic, remote work, and digital technology have changed the paradigm of how to think about work, where we work, and the employee experience. Accelerated vaccination rates have employers making plans to reopen their offices, but the role of the…
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The World’s Most Innovative Companies, Reshaped by COVID19
Fast Company announced its 2021 list of the Most Innovative Companies. Amazingly only three companies from the 2020 list of the World’s 50 Most Innovative Companies made the 2021 list, reflecting the disruption rollicking the business world. They are Shopify,…
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COVID-19 crushed women’s progress in the workforce. Five steps to turn it around.
What an irony. International Women’s Day, yesterday (March 8th), coincided with the anniversary of the onset of COVID19, a health disaster that brought the international economy to its knees and resulted in a tempestuous year for women in the workforce.…
Read More COVID-19 crushed women’s progress in the workforce. Five steps to turn it around.
Tips from a Hollywood comic: Address stress in the workforce
When one of your children grows up to be a Hollywood comic, you get used to your parenting style and idiosyncrasies being the fodder of jokes in comedy clubs across the country and post-pandemic online. My daughter is a Millennial…
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Leading innovation in the post-pandemic world
Even in the normal times of the 2010s, before the pandemic, the business world was disruptive and innovation was difficult. We had many vice presidents of research and development, digital transformation, innovation, and marketing come to us asking, "Can you get our…
How to find the sweet spot between micromanaging and too hands-off?
Behaviorism has long taught us that immediate and direct feedback is critical to reinforce the behaviors and outcomes we want. It has been the source of breakthrough books on leadership, such as the One-Minute Manager. But too much of a…
Read More How to find the sweet spot between micromanaging and too hands-off?
Seven practical lessons to make a hybrid workforce engaged, productive, and innovative!
Executive teams deserve high praise for their excellent leadership implementing safe COVID-19 policies, complying with new laws, and the quick pivot to remote work in mid-March 2020. As one said to me, “It all went smoother than we thought. Now,…
Read More Seven practical lessons to make a hybrid workforce engaged, productive, and innovative!
The good, the bad, and the ugly of recruiting — and five components of success.
I have been involved with recruiting for more than 30 years and have never before seen a disruption in recruiting (and HR and leadership practices) as serious as the one in the past tumultuous year. I led recruiting and human…
Read More The good, the bad, and the ugly of recruiting — and five components of success.
Innovation in 2021 requires three talent strategies
The virus COVID-19 proved Plato was right: crisis is the mother of invention. McKinsey's new report on the Trends that Will Drive 2021 and Beyond identifies a wave of innovation and a new generation of entrepreneurs sparked by the pandemic as one…
Read More Innovation in 2021 requires three talent strategies
5 Predictions About the Future of Work for 2021
Last year ended with the FDA approval of Pfizer’s COVID19 vaccine and the vaccination of the first US health care workers on Monday, Dec. 14. The US still has several months of rising COVID19 infections and deaths before 60 percent…
Better talent management will help improve your bottom line
First ISO, then the SEC, and now Nasdaq. All these agencies are requiring the disclosure of human capital measures. Human capital often drives a majority of the costs for businesses. Its role in driving business success, when smartly managed, is…
Read More Better talent management will help improve your bottom line
Optimize remote work and redesign your office now, before you’re left behind
Many executives cling to the hope that COVID-19 vaccines will abate the pandemic and allow a return to normal, with remote workers back in the office. They remind me of a VP of Clinical Research who initially resisted our remote…
Read More Optimize remote work and redesign your office now, before you’re left behind
Empowering resilience on this Thanksgiving
This is a year to forget. In 2020, we have witnessed more Americans die from the pandemic than many of our wars combined, more unemployment than the Great Depression, social and racial unrest with severely divided politics that we have…
COVID19 has changed recruiting strategies. Don’t be short sighted
The pandemic has changed investment priorities for recruiting organizations in 2020. Last year was all about improving the candidate experience. Today, the emphasis is on finding skilled and qualified job candidates. But without a focus on candidate experience and employer…
Read More COVID19 has changed recruiting strategies. Don’t be short sighted
Six tips for accelerating innovation in a hybrid workforce.
The pandemic has proven that remote work can increase office employee productivity, morale, and employee-work life integration while reducing carbon emissions. But what about innovation workers? Do they have to be face-to-face every day to innovate? The answer from my…
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Six strategies to improve your ability to attract and hire veterans
This week we celebrate Veteran's Day so let's remember our Vets. About 200,000 US veterans leave the military and enter the civilian workforce each year, and they have excellent skills. Hiring veterans is a smart recruiting strategy. In addition, companies…
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Five steps to take to lead in 2021 with the hybrid workforce of today
Pfizer and BioNTech’s Nov. 9, 2020 announcement that their vaccine is successful in preventing more than 90% of infections, is welcome news. However, it’s also important to stress that the better-than-expected results are preliminary and a successful vaccine by the…
Read More Five steps to take to lead in 2021 with the hybrid workforce of today
The pandemic accelerated the need for HR digital technologies. Do you have a strategy?
COVID19 has accelerated companies’ digital communications strategies by an average of six years, said Jason Averbook when he spoke at the HR Technology Conference. Unfortunately, research on spending for HR Tech is predicted to be anemic in 2021, meaning organizations…
Read More The pandemic accelerated the need for HR digital technologies. Do you have a strategy?
Three steps to improve employee resiliency during COVID19 based on new science
The biggest news from last week’s virtual HR Tech Conference was not about tech. It was about research from Marcus Buckingham on how companies can boost the resiliency of their workforces. Resilience is independent of employee engagement, according to Buckingham,…
Read More Three steps to improve employee resiliency during COVID19 based on new science
Four steps to reducing hiring bias, improved financial outcomes, and a $5 trillion U.S. economic stimulus
While championing diversity initiatives over the past 20 years, I have always emphasized how these actions will improve financial outcomes for companies. Now there is mounting evidence that by overcoming the racial wealth gap, which includes hiring biases, the U.S.…
Over 50 percent of job postings drive away applicants, especially women
Your job postings may be your worst nightmare, scaring off job applicants with jargon and needless clutter and driving away female applicants. If your job posting is more than 250 words and uses gender bias tones, it is time for…
Read More Over 50 percent of job postings drive away applicants, especially women
5 compensation trends to manage for 2021
Most U.S. companies are planning to give employees pay raises and annual bonuses next year despite the economic fallout from the pandemic. However, the pandemic and the growing demand for pay equity and transparency and remote work are all changing…
Job aggregators are sabotaging online recruiting. Tips on how to stop them.
Online recruiting is still under attack since I wrote this article a year ago. The system is breaking down and becoming rife with tech-savvy scammers. Job aggregators are ruining the job candidate experience and in many cases preventing job applications…
Read More Job aggregators are sabotaging online recruiting. Tips on how to stop them.
Five Performance Management Imperatives for 2021
To alleviate stress for new remote workers, many companies stopped their performance management systems during the pandemic’s peak. But rather than stopping performance management, they should have focused on accelerating their organization’s ability to be agile. The best performance management…
Five steps to retool your employer brand for 2021
Has your employer brand held up during the pandemic? Even companies with stand-up employer brands in February need to retool them in the pandemic age. For example, how has your brand changed regarding remote work, innovation, and your new role…
Structured interviews significantly improve your hiring success
Many companies are ramping up their recruiting efforts as the pandemic abates in many areas of the country. At a time when face-to-face meetings in an office are still considered risky, virtual recruiting and interviewing techniques such as the pre-recorded…
Read More Structured interviews significantly improve your hiring success
Increase your business revenue with better recruiting data literacy
I am always struck by how many companies fail to track their readily available data. This data offers cost-saving, productivity-enhancing, and revenue-generating information for the picking. If only someone would look. While today’s applicant tracking systems and AI powered chatbots…
Read More Increase your business revenue with better recruiting data literacy
Aug. 27 Recruiting Roundtable on data literacy for HR professionals
Join me on August 27th for a recruiting roundtable discussion on data literacy for HR professionals. Piyanka Jain ⭐️and I will discuss how with excel and some simple data sets, along the candidate funnel, HR practitioners can gain valuable insight into…
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Why innovation is the least risky strategy
With the pandemic and significant decline in revenues, executives know that they must innovate to survive these unprecedented times. But how? Many executives, however, have chosen to play it safe and secure, hunker down, and hoard cash. The problem with…
9 characteristics of highly innovative managers
Our most recent research with The Conference Board reveals the importance of managers in encouraging innovation. In our infographic below, the "Innovation Priorities" chart on the right shows that highly innovative companies have managers who score higher in encouraging innovation…
Join my August 27 virtual session to learn how to hack your recruiting.
While the Pandemic has cooled recruiting in most industries, many HR organizations have upgraded their technologies to conduct online interviews and onboarding. But there is much more to do. Now is the time to hack recruiting processes before the hot…
Read More Join my August 27 virtual session to learn how to hack your recruiting.
ReINVENTHR webcast: 3 robust strategies to crush today’s crises
In this Orange County ReINVENTHR webcast, I present 3 robust strategies to crush today's crises. I remind HR leaders that HR has the empirical research, predictive models, and digital technology to crush it! The full REINVENT HR webinar, "HR…
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Bad management practices killed employee surveys. 7 ways to get reliable employee feedback
In the wild pandemic world of constant fear and change, management needs feedback from employees to keep them aligned, motivated, safe, and innovative. Are employee surveys still useful — given how they have been carelessly overused and in the face…
Read More Bad management practices killed employee surveys. 7 ways to get reliable employee feedback
Innovation Minds and InnovationOne Join Forces to Pair the Science of Successful Innovation with the Tactics of Getting it Done
I am delighted to announce that my company InnovationOne, LLC, has joined forces with Innovation Minds. Together, we provide our clients the best researched-based cultural assessment for measuring, benchmarking, and improving your culture and capability to innovate with the best…
Six tips for rekindling remote work success and creating the now office
Companies that enjoyed progress with their remote work strategies in March, are now stalling in the dog days of mid-summer — and in the face of a pandemic that just won’t quit. After the resurgence of COVID-19 across most of…
Read More Six tips for rekindling remote work success and creating the now office
COVID19 surges, confusing leaders, and stalling remote work progress
When the pandemic started, employers reacted to the first surge and warning by health officials. They sent employees home to work remotely and to be safe. But as the stay at home orders were canceled, and the public ventured out.…
Read More COVID19 surges, confusing leaders, and stalling remote work progress
Top six factors of highly innovative companies in the digital era!
Highly innovative companies treat innovation as a strategic imperative. These companies involve their external partners, nurture transparent, inclusive, and collaborative cultures, and align their operations to quickly adjust and commercialize innovation. These findings are based on InnovationOne's research of over…
Read More Top six factors of highly innovative companies in the digital era!
9-to-5 is on a COVID19 ventilator. Rethink your work schedule!
While the rush to remote work provided a welcome relief from daily commutes and the fear of catching COVID19, many employees struggled with being on-the-job 24/7 now that the commute does not define the workday. Besides, when school resumes, the…
Read More 9-to-5 is on a COVID19 ventilator. Rethink your work schedule!
Why some companies innovate during crises and others don’t
Today's hottest conversation among many executives is on the best strategies to nimbly pivot among our multiple crises. When they decide upon winning strategies, the question then becomes how do we implement strategies successfully. Our research at InnovationOne has found…
Read More Why some companies innovate during crises and others don’t
What recruiters can learn from #blacklivesmatter
Video evidence of police brutality, the Black Lives Matter protests, and recent discussions on social media have raised the nation’s consciousness. These events have also challenged recruiters and hiring managers to rethink their hiring practices. The bad news is that…
We changed our paradigm about remote work, before COVID19. Three imperatives you should know.
Long before the world knew there was a coronavirus, I, and a team of executives, implemented a flexible work environment enabling 45% of a medical device company workforce to work from home three to four days a week. The result…
7 steps to renewing your commitment to diversity.
Over five years of writing blogs, I have noticed that posts on diversity and inclusion are often the least read. Today, are you ready to reflect on the nation’s crisis with civil rights and social unrest and the failure of…
7 Steps to Seize Upon a Crisis and Innovative Successfully
Executives have often confided to me that employees’ jobs are difficult enough without having to think of new products and services or better ways of doing their jobs. Besides, they cannot afford to have people lose their focus on this…
Read More 7 Steps to Seize Upon a Crisis and Innovative Successfully
4 strategies that will transform your office into an industry leader—post-COVID19
Many business leaders told me they planned to reopen their offices in May. Then in mid-May, after their state’s restrictions were lifted, they told me that they had delayed until June. Now, the date they have in mind is July.…
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Work from home has become the new normal. Boldly adapt now!
Eighty-one percent of US office workers have been working at home four or five days a week since COVID-19, and 71 percent would like to continue working from home. Further, some 70 percent of managers report that their workers’ performance…
Read More Work from home has become the new normal. Boldly adapt now!
6 Steps to instill a discovery culture and thrive through adversity.
More than 50 percent of small US businesses and 90 percent of high tech start ups fail. But not all failures are equal. Some are catastrophic, while others smaller. More vitally, the catastrophic failures are often proceeded by smaller ones.…
Read More 6 Steps to instill a discovery culture and thrive through adversity.
9 Steps to Implement a New Post-COVID19 Office Environment
Your guidebook to restart your business with the new normal, safely, productively, with high morale for employees, and reduced costs. Your company sent office workers home in March in a mad scramble to protect them from COVID19 and to…
Read More 9 Steps to Implement a New Post-COVID19 Office Environment
Highly innovative companies are designed to pivot quickly
Our new research shows that highly innovative companies can pivot quickly in a crisis because of their collaborative cultures, agile organizations, and the well understood processes they have to suggest, build upon, and prototype new ideas. Download our free report…
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Watch the Rebroadcast of Reinventing Innovation During Crisis Webcast.
Watch the rebroadcast of our highly attended and successful webcast, "Reinventing Innovation During Times of Crisis: Lessons from Leading Companies." From this post, you can also download our valuable report and PowerPoint slides. John Metselaar of The Conference Board, Peter…
Read More Watch the Rebroadcast of Reinventing Innovation During Crisis Webcast.
Learn the key features and how to pick video-interviewing software
Companies have been switching to video interviewing over the last decade because they could screen job candidates faster and save costs. Today, with COVID19, it is a no brainer. Video interviewing technology allows recruiters to conduct pre-recorded interviews quickly with…
Read More Learn the key features and how to pick video-interviewing software
Leadership During the Coronavirus Crisis Podcast: Alternatives to RIFs
How a company pivots during a crisis significantly impacts its customer engagement, employer brand, and long-term profitability. In the latest podcast in my series, "Leadership During the Coronavirus Crisis, I cover alternatives to RIFs and the legal issues. I review…
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Must Know Overview for The Family First Coronavirus Employer Paid Leave Requirements
US companies with fewer than 500 employees will be covered by the Families First Coronavirus Response Act beginning April 1. The Act requires employers to pay for 80 hours of sick leave and extended family and medical leave for up…
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Brand building strategies for handling the coronavirus recession
Many businesses are now scrambling to implement working-from-home procedures, cutting worker hours, and reducing their workforces, whether temporarily or permanently. Economists are now predicting a short but deep recession, with a drop in US economic output of $1.5 trillion, 7%…
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Ten insights on improving innovation from the decade of innovation
After the decade of innovation, the pursuit of successful innovation execution is still not easy. As reported by McKinsey (2018), 84 percent of executives feel innovation is critical for growth, yet only six percent are satisfied with their innovation efforts.…
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Webinar TODAY: Eight Practices to Fire Up Your Innovation Culture!
Join me for an informative webinar today on how to continually win with innovation in today's competitive and fast changing business environment. Arthur Liberian, Senior Innovation Advisor at Planbox and I will uncover how highly innovative organizations disrupt the market…
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9 tips for buying game-changing applicant tracking systems
Today's applicant-tracking systems (ATS) not only help you lure and build relationships with job candidates and hire high performers — they can also help you build employer brand. Applicant tracking systems have become job candidate management systems. Wouldn't it be…
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Coronavirus: Advice for your remote work plan
The Coronavirus is now growing faster outside of China than in China — including in the US. More than 90 Americans have the virus from coast-to-coast, and six have died. Health officials expect the virus to infect hundreds if not…
Back by Popular Demand! Managing a Flexible and Remote Workforce.
Over 4.7 million people now work remotely. Employers reap the rewards of a cost savings of $11k/person. Learn up to date best practices for managing a remote workforce to ramp up productivity, save costs, recruit top talent & maintain accountability.…
Read More Back by Popular Demand! Managing a Flexible and Remote Workforce.
Successful companies focus on building a better culture
Since Gallup began measuring employee engagement at the turn of the century, it hasn’t improved employee engagement much. It has helped companies realize the importance of empathetic and empowering leaders and collaborative team environments. But Gallup this month published a…
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Webinar: Eight Practices to Fire Up Your Innovation Culture
The secret of successful innovation is not simply innovating, it’s embracing innovation. In today’s era, innovation should be shared and promoted internally, just like your brand is across the globe. Victor Assad and Arthur Liberian will uncover how highly innovative…
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Today’ Talent Shortage Is Long Term. Are You Prepared?
The US now has had 22 months where there are more job openings than unemployed people. According to Manpower’s last study, 69% of US companies struggle to find workers. This trend will continue in the US for a long time due…
Read More Today’ Talent Shortage Is Long Term. Are You Prepared?
Forget SMART goals. Use OKRs instead!
Executives who want to dramatically increase their success should implement Objectives with Key Results (OKRs). Research shows that executives who set such goals can significantly improve the performance of their organizations over telling employees to “just do their best.”[i] Moreover,…
Work Rebooted conference examines everything from AI to cultures and the gig economy!
The issues of automation and digital transformation and how to create inclusive, transparent, and innovative cultures were some of the many topics discussed by CEOs, technologists, and human resources leaders last week in San Francisco at the Work Rebooted conference. Julie Douthart, biochemist…
Read More Work Rebooted conference examines everything from AI to cultures and the gig economy!
How to champion your organization’s top 7 priorities
CEOs and other executives are finalizing their business strategies and financial plans at this time of year. With great enthusiasm, their thoughts turn from strategy to implementation. My frequent advice to CEOs is to have no more than seven top…
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Drive innovation and diversity— at the same time. Learn how!
On Martin Luther King Day 2020, almost 52 years after his assassination, the issues of equal treatment and diversity and inclusion for all still trouble many companies. But here’s another way to look at the issue: The cultures that empower…
Read More Drive innovation and diversity— at the same time. Learn how!
Hack Recruiting Lunch & Learn on Feb 19!
Join me and SHRM of Greater Phoenix on Feb 19th for my informative Lunch & Learn on recruiting hacks that will enable you to hire high performing employees faster, build your employer brand, save time, and cut costs. Register today!
Your company’s innovation needs more mavericks
During annual workforce planning, Scott Ward, the President of Medtronic Vascular, used to say, “Hire some more mavericks. They don’t always fit in, but we need them for innovation.” He defined mavericks as the technical people who were dedicated to…
7 Steps to Implement Remote Work
An executive team asked me about the company’s need to cut overhead costs and invest more money in R&D. “Why not switch to a flexible work environment?” I suggested. Many companies find that 25 percent to 45 percent of the…