Happy New Year! My Most Popular Blogs of 2019

Wishing you a happy and joyous New Year. Below are my most popular blogs in 2019! Newly Promoted to VP? Your Learning has Just Begun! A new vice president reached out to me recently to discuss how to prepare for…

Five Questions to Screen for Emotional Intelligence

Many clients and readers have asked me for a simple list of questions to use while screening for emotional intelligence. Emotional intelligence has been shown by research to be the secret sauce for selecting executives, first level managers, and customer…

What is better than intelligence for job performance?

I know several CEOs who want to always hire the smartest person they could find for leadership roles. Unfortunately, they were making costly mistakes. High intelligence is only one of several factors for recruiters and hiring managers to consider when…

Seven Traits of Agile and Innovative Leaders

Dominance used to be the main criteria CEOs and Chief Human Resources Officers used to determine who would make a great leader. Dominance and achievement were the most reliable characteristics CEOs looked for to determine who would be their successors.…

Three Lessons to Learn from the Zenefits Scandal…

During the past week, Zenefits’ founder and CEO, Conrad Parker, resigned over a breaking scandal that Zenefits had hired benefits brokers who were not licensed to sell Zenefits’ services in Washington State and other jurisdictions. And worse, that Zenefits had…

Will using emotional intelligence improve your ability to select good managers?

I sometimes receive inquiries on how to improve their success rate for selecting good managers. Their inquiry often includes this question, “Is emotional intelligence a reliable predictor of manager success?”  The short answer is, “Yes.” Not only is emotional intelligence…