How to succeed with succession planning

One of the most high-risk decision organizations make with talent is selecting new leaders, from the first line to the CEO. It is a discussion many executives have had with me. Just as often, they make the same mistake beginning…

Leading innovation in the post-pandemic world

Even in the normal times of the 2010s, before the pandemic, the business world was disruptive and innovation was difficult. We had many vice presidents of research and development, digital transformation, innovation, and marketing come to us asking, "Can you get our…

Five hallmarks of excellent candidate experience for the 2020s

Last year was a year like no other. The pandemic nearly shut down recruiting in the Spring and dramatically changed how leading companies recruit, use digital technology, and communicate with candidates. Companies that ignore these winning trends to improve the…

How to find the sweet spot between micromanaging and too hands-off?

Behaviorism has long taught us that immediate and direct feedback is critical to reinforce the behaviors and outcomes we want. It has been the source of breakthrough books on leadership, such as the One-Minute Manager. But too much of a…

Seven practical lessons to make a hybrid workforce engaged, productive, and innovative!

Executive teams deserve high praise for their excellent leadership implementing safe COVID-19 policies, complying with new laws, and the quick pivot to remote work in mid-March 2020. As one said to me, “It all went smoother than we thought. Now,…

The good, the bad, and the ugly of recruiting — and five components of success.

I have been involved with recruiting for more than 30 years and have never before seen a disruption in recruiting (and HR and leadership practices) as serious as the one in the past tumultuous year. I led recruiting and human…

Innovation in 2021 requires three talent strategies

The virus COVID-19 proved Plato was right: crisis is the mother of invention. McKinsey's new report on the Trends that Will Drive 2021 and Beyond identifies a wave of innovation and a new generation of entrepreneurs sparked by the pandemic as one…

5 Predictions About the Future of Work for 2021

Last year ended with the FDA approval of Pfizer’s COVID19 vaccine and the vaccination of the first US health care workers on Monday, Dec. 14. The US still has several months of rising COVID19 infections and deaths before 60 percent…

Better talent management will help improve your bottom line

First ISO, then the SEC, and now Nasdaq. All these agencies are requiring the disclosure of human capital measures. Human capital often drives a majority of the costs for businesses. Its role in driving business success, when smartly managed, is…

Optimize remote work and redesign your office now, before you’re left behind

Many executives cling to the hope that COVID-19 vaccines will abate the pandemic and allow a return to normal, with remote workers back in the office. They remind me of a VP of Clinical Research who initially resisted our remote…