The fastest growing department in HR is driving organizational performance: People Ops!

We now live in a data-driven world. Data generated by the people and performance systems within your organization needs to be the foundation for getting your employee experience strategy right. Organizations that have managed to leverage data to extract information…

Five strategies to overcome the US’s labor shortage of the 2020s

The US economy is in an unusual position, and so are employers. Demand is strong. Consumers are flush with cash and spending more. Vaccinations rates are rising, and Covid19 cases have fallen by a third across the country. Normally, we…

How to calculate and strategically use the cost of employee turnover.

Clients and HR leaders frequently ask me how to calculate the cost of employee turnover. The cost of turnover is a critical measure to determine how effectively the workforce is aligned to the organization’s mission, values, and culture and the…

Becoming innovative during urgent times

Innovation has long been a priority for many CEOs. Now, the pandemic has added new urgency to the quest: COVID-19 has driven a jump of 10 percentage points (to 75 percent) in the share of companies reporting innovation as a…

Managing religious and medical exception requests for Biden’s Covid-19 vaccine mandate

President Biden’s sweeping Covid-19 mandate requirement for companies of 100 or more employees, announced last Thursday, brings managing the mandate and the reasonable accommodations requests from employees to the top of HR’s to-do list. The mandate requires workers either to…

Four disruptive steps to transform the work environment and finally beat Covid-19

For the second year in a row, the US celebrates Labor Day during a dramatic transformation of work and high anxiety for CEOs and workers. The difficulties presented by a chronic labor shortage of skilled and unskilled jobs are complicated…

Nine commanding health care benefit issues for 2022 that will drive your employer brand.

This year’s open enrollment will be like no other. Continuing COVID19 concerns, technology-empowered health care services alternatives, and new legislation will drive novel considerations for 2022. In addition, there are always the standard open enrolment issues of new health care…

Are you on the right — or wrong — side of history with your return-to-the-office plan?

Leaders often speak with me about the repeated delays in calling back to the office their remote employees and alternative optimum dates for their return. In fact, some organizations have rescheduled the return-to-the-office date four times. Others have recalled managers…

Google’s Job Search changes requires action and will improve applicant experiences

Google has changed its Jobs Search function in ways that have either already gone into effect or will take place on October 1. The new system should improve the experience of  job searching. However, these changes will require recruiters to…

Economists find discrimination in recruiting by race and gender. We can change it.

Economists from the University of California, Berkeley, and the University of Chicago last week released the results of a discrimination audit of 108 companies. The audit revealed that entry-level applications from candidates with a “Black name” get fewer callbacks than…