Trust is essential for performance management feedback

According to news reports over the last decade or so, performance management is on the way out. It has survived after many changes, like dropping forced rankings. Today, some believe it is too anxiety-inducing and the terms “feedback” and “performance…

Innovation teams need cognitive diversity

We have long advocated the importance of cognitive diversity for successful innovation. Successful innovation teams have much higher cognitive diversity. The trick is identifying cognitive diversity among people for more successful teams. We have long advocated the importance of cognitive…

Most companies are stumbling with the future of work

The Labor Day holiday had me reflecting on the future of work. Dramatic changes are forecasted by McKinsey, Korn Ferry and other prognosticators. As is often the case, futurists make predictions of trends that have already begun. In many ways…

Employee monitoring has mixed results.

Before the pandemic, I was giving a seminar on implementing hybrid work to drive up productivity, better attract and retain employees, and cut costs. Part of the training included recommendations on the technology to enable hybrid work, such as video…

Employers should expect higher health care costs in 2024

Consulting companies with expertise in benefits are projecting that employers should expect higher benefits increases in 2024 — in the range of 5.4 percent to 7 percent. The days of three percent benefit increases and shifting costs to employees are…

Companies needn’t fear Title VII lawsuits

Companies need to continue focusing on hiring and retaining their most talented workers, regardless of race or gender. That’s why you shouldn’t worry about lawsuits over Title VII affirmative action practices. And this is despite the US Supreme Court ruling…

Employers are planning on a 4 percent pay increase in 2024

Several surveys show that employers are planning on a 4 percent pay increase in 2024, down from the 4.4 percent delivered in 2023 and up from 3.1 percent in 2021, which was the approximate pay increase percentage for several years…

Stay ahead of labor force trends by improving your organizational culture

Last week, there was an explosion of news about the labor force that rocked the stock market. The big surprise was that hiring was significantly higher than expected. There was some good news: hiring was lower than in April by…

Use digital technologies to transform recruitment and hiring

Recruiters and human resources leaders have had access to chatbots, machine learning, and artificial intelligence for years. But HR has been slow to put these digital tools to use with recruiting. The business cost of losing the talent war is…

Gallup: The office alone has no magic to create a great organizational culture

Gallup’s 2023 State of the Global Workforce reveals a wealth of information about the workplace and the workforce. For example, did you know that: Employee engagement and job opportunities in the US and Canada stand at 31 percent, down from…