How to get great work from more people

It is time to forget about Quiet Quitting and Quiet Firing. Instead, think about the Pareto Principle from physics and microeconomics, commonly known as the 80/20 rule. Your goal should be to figure out how to expand the 20 percentage…

It’s foolish to punish quiet quitters in this small-growth economy.

Last week’s The Wall Street Journal article on Quiet Quitting and Quiet Firing includes observations from me on this popular topic. The very next day, Friday, I was interviewed by Fox26 Houston to provide advice to employees who find themselves being a…

Three steps to improve employee resiliency during COVID19 based on new science

The biggest news from last week’s virtual HR Tech Conference was not about tech. It was about research from Marcus Buckingham on how companies can boost the resiliency of their workforces. Resilience is independent of employee engagement, according to Buckingham,…