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Charles Schwab said, "The way to develop the best that is in a person is by appreciation and encouragement." Oprah Winfrey said, "Be thankful for what you have; you'll end up having more. If you concentrate on what you don't…
One of the biggest influences in my young life was a baseball coach in junior high who spent extra time with me, not the best athlete by any measure. He helped me work on my batting technique, especially, bunting. It…
When I met with my former Italian human resources director, which often was over dinner, he would frequently tell me, “In Italia, dinner is about the relationship. Not the food.” I responded, “You have me fooled. This food and wine…
The one step that all leaders can take to drive results is supported by mom and empirical research. It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by…
I have worked with new leaders for over 25 years. Some make smooth transitions to leadership, but for many others, it is a rocky transition. Here are seven mistakes new leaders make and how to overcome them: Keep on doing…
This week is the Thanksgiving Holiday in the United States. It’s a good time for leaders to step back from the hustle and bustle and reflect on how they have thanked their teams for their hard work and contributions. Thanksgiving…
Dominance has been the determining factor for selecting future leaders for decades[i], but that is changing. In fast-paced, digital, global businesses, dominance can create a good first impression, but it has a habit of wearing thin on people. When that…
