The good, the bad, and the ugly of recruiting — and five components of success.

I have been involved with recruiting for more than 30 years and have never before seen a disruption in recruiting (and HR and leadership practices) as serious as the one in the past tumultuous year. I led recruiting and human…

Every recruiting department needs a job candidate net promoter score

Every business process needs metrics and measures. These are used to track progress, to warn the process owners about obstacles and concerns, and to assure the organization’s success. Recruiting is no different. The top-level metrics should be displayed on a…

Recruiting Without a Strategy and Metrics is Like a Camera Without a Lens

After giving a presentation about the return on investment of smart recruiting strategies, I was asked to consult with a couple of human resources departments. I began by asking them to tell me about their organization’s business strategies, their recruiting…