Every recruiting department needs a job candidate net promoter score

Every business process needs metrics and measures. These are used to track progress, to warn the process owners about obstacles and concerns, and to assure the organization’s success. Recruiting is no different. The top-level metrics should be displayed on a dashboard. Each top-level measure should have sub-measures that will serve as an alert that a… Read More

Recruiting Without a Strategy and Metrics is Like a Camera Without a Lens

After giving a presentation about the return on investment of smart recruiting strategies, I was asked to consult with a couple of human resources departments. I began by asking them to tell me about their organization’s business strategies, their recruiting strategies to support those business strategies, the obstacles they faced, and the insights from their… Read More