Navigating Leadership: Insights from Industry Pros. AZ TechCast

This was an extraordinary, insightful discussion on the issues facing executives and managers today in our rapidly disrupted and changing world. It was a delight to participate in this conversation with Arthur Taylor, Victor Assad, Carol Stewart, Steven Zylstra and Karen Nowicki.  Whether you’re new…

Workers who trust each other are more productive and innovative

New research published in the Harvard Business Review shows that employees who trust their organizations are more productive, more creative, and have higher engagement. Those who don’t trust their organizations experience more stress, have higher rates of burnout, and are…

How to ensure your performance management engenders trust

Organizations typically conduct their annual performance reviews and make decisions on merit pay increases and pay adjustments at the end of the year. Employers need to remember that the most effective and innovative teams are built on trust. Executives need…

How to find the sweet spot between micromanaging and too hands-off?

Behaviorism has long taught us that immediate and direct feedback is critical to reinforce the behaviors and outcomes we want. It has been the source of breakthrough books on leadership, such as the One-Minute Manager. But too much of a…

Four studies identify the critical dynamics that contribute to team success.

When putting teams together, who do you pick to lead them? The individual with the highest IQ? The most extroverted? Or, the most dominant “driver”? New studies will have you rethink the characteristics of great team members and allow you…

Seven Ways to Assure High Performance with Global Teams

The new general manager of a recently acquired, innovative global business asked me if his new staff, which spanned seven countries and four continents, could understand English. “Yes, they can,” I responded with a smile. “But it doesn’t mean they…

The Secret to Keeping Smart Teams from Failing

Many teams, and especially teams loaded with smart and highly educated people, fail because management and team members do not understand the fundamental differences in communication styles among employees. I learned this lesson up close and personal, working with research…

Six Steps that Enable Virtual Teams to Outperform Co-located Teams

MIT researchers found that there are three characteristics that allow virtual teams to outperform co-located teams. The three characteristics are: having team members who communicate effectively, participate equally, and are good at reading emotions. They also found that having women…