Readers of this column know I frequently encourage managers, above all else, to build trust among their teams and with their performance management systems in order to achieve high performance and innovation. (As one of my readers told me, “You…
Tag: trust
Workers who trust each other are more productive and innovative
New research published in the Harvard Business Review shows that employees who trust their organizations are more productive, more creative, and have higher engagement. Those who don’t trust their organizations experience more stress, have higher rates of burnout, and are…
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Here are seven performance management essentials
Job satisfaction scores have fallen to their lowest point since early 2020, at the beginning of the pandemic. To my mind, employees are stressed-out and frightened about being replaced by OpenAI or a robot. Employees are unhappy due to a…
Improve employee performance by focusing on the positive
Many managers complain about providing performance management feedback. They find it unpleasant, say it leads to more trouble than it is worth, and complain that employees don’t always make the changes needed to improve performance. An IT manager once told…
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Empowering resilience on this Thanksgiving
This is a year to forget. In 2020, we have witnessed more Americans die from the pandemic than many of our wars combined, more unemployment than the Great Depression, social and racial unrest with severely divided politics that we have…