In their experience as academics and consultants, Dr. C. Brooke Dobni and Dr. Mark Klassen have concluded that many organizations need something to improve their organization’s innovation, but they are not quite sure what. Through their research, they have learned…
Category: leadership
Five Steps for Managers to Improve Their Coaching Success
Companies want managers who will build relationships with their employees, give them feedback, coach and develop them and continually recognize them for their achievements. The once-a-year performance discussion is not sufficient in a business world of constant change. The problem…
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Seven Traits of Agile and Innovative Leaders
Dominance used to be the main criteria CEOs and Chief Human Resources Officers used to determine who would make a great leader. Dominance and achievement were the most reliable characteristics CEOs looked for to determine who would be their successors.…
Lessons from a San Francisco Start-up and Travis Kalanick
“I hate Human Resources,” the CEO began. “When I worked at Sun Microsoft, Human Resources was always getting in the way, with its bureaucracy and rules.” The sneer on his face suggested that he not only hated Human Resources policies…
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Coaching Girls Softball Taught Me Important Lessons About Leadership
One of the biggest influences in my young life was a baseball coach in junior high who spent extra time with me, not the best athlete by any measure. He helped me work on my batting technique, especially, bunting. It…
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What Performance Appraisals Are Really About…
When I met with my former Italian human resources director, which often was over dinner, he would frequently tell me, “In Italia, dinner is about the relationship. Not the food.” I responded, “You have me fooled. This food and wine…
The One Step All Leaders Should Take to Drive Results!
The one step that all leaders can take to drive results is supported by mom and empirical research. It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by…
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Seven Mistakes New Leaders Make
I have worked with new leaders for over 25 years. Some make smooth transitions to leadership, but for many others, it is a rocky transition. Here are seven mistakes new leaders make and how to overcome them: Keep on doing…
Wells Fargo ignored early signals of cultural breakdown!
Wells Fargo’s CEO, John Stumpf, defiantly told congressional investigators that, despite a multi-year scandal and $185 million fine, the bank did not have a culture problem.[i] But, when 5,300 employees are fired for a five-year pattern of stealing private records,…
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Incomplete science has shrunk learning organizations. Time for a comeback.
If you listen to some of the pundits or review the marketing materials of technology platforms that offer instant on-line learning, you could come to the conclusion that there is no need for organizational learning. I couldn’t disagree more. In…
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