What Performance Appraisals Are Really About…

When I met with my former Italian human resources director, which often was over dinner, he would frequently tell me, “In Italia, dinner is about the relationship.  Not the food.” I responded, “You have me fooled. This food and wine…

The One Step All Leaders Should Take to Drive Results!

The one step that all leaders can take to drive results is supported by mom and empirical research.  It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by…

Five Mistakes Companies Make with Onboarding

Many companies ignore an awesome opportunity to dramatically improve employee performance and engagement, as well as contributions to the bottom line, during the first week of their employment. While many companies provide a comprehensive overview of the company’s mission and…

The Secret to Improving Recruiting Success

I have turned around the recruiting functions of several organizations in my career, and then rapidly hired hundreds of workers. While branding, interviewing skills, career fairs, astute competency identification, assessments, wise use of social media, and skill/ job matching software…

Big Changes in Performance Management! Are You Keeping Up?

Over the past decade, we have seen big changes in performance management. The trend continues. Out is the philosophy of “up or out,” take out the bottom 10% of employees annually, and only focus development and rewards on your high…

Secrets to Creating an Exciting Employee Experience!

Employers who want to get higher levels of discretionary effort from their employees and all the awesome side effects that come along with it, such as higher morale, loyalty, productivity and innovation, need to face reality. Achieving higher employee effort…

Performance Management Myths Debunked

Wharton’s Peter Cappelli and Martin Conyon took a deep dive into performance management data from a large U.S. corporation between 2001 and 2007.[i] They looked at performance scores and associated employment outcomes over these years. They found that several myths…

Recent Acquisitions Signal the New Era for Recruiting!

The announcement last week that Monster Worldwide will be acquired (pending approval) by Netherlands based Randstad Holdings heralds the new age of recruiting. “Post and prey” is out. What's in is direct recruiting, creating communities of interest, specialized job boards,…

Women in the Workforce: What Decade is This?

It has been an extraordinary week for news about women in the workforce, with events that make me wonder if this is the 1970s, or closer to 2020. On Monday, I was aghast to hear comments from Republican Presidential candidate…