Seven Ways to Assure High Performance with Global Teams

The new general manager of a recently acquired, innovative global business asked me if his new staff, which spanned seven countries and four continents, could understand English. “Yes, they can,” I responded with a smile. “But it doesn’t mean they…

What Separates the Leading Innovative Companies from the Rest?

Why are some companies continually coming up with new, dynamic products and services, technologies and business models? And, why are others always late to the party? Why do some companies lead with one innovation, and then falter before developing the…

Five Steps to Overcoming Group Think and Solving Problems Innovatively

How do you avoid groupthink, or what psychologists call “functional bias?” My friends in the “big data” and artificial intelligence industry believe the solution is the algorithm. Executive teams often decide whether to accept the “big data” solution to a…

The Secret to Keeping Smart Teams from Failing

Many teams, and especially teams loaded with smart and highly educated people, fail because management and team members do not understand the fundamental differences in communication styles among employees. I learned this lesson up close and personal, working with research…

Six Steps that Enable Virtual Teams to Outperform Co-located Teams

MIT researchers found that there are three characteristics that allow virtual teams to outperform co-located teams. The three characteristics are: having team members who communicate effectively, participate equally, and are good at reading emotions. They also found that having women…

Live Webinar – The Good, Bad, and Ugly of Fixing Performance Management

Over the past decade, the HR industry has seen big changes in performance management. HR professionals no longer abide by the philosophy of “up or out.” This outdated philosophy calls for the removal of the bottom 10% of employees annually…

The One Step All Leaders Should Take to Drive Results!

The one step that all leaders can take to drive results is supported by mom and empirical research.  It is simple and straight forward. Even a five-year-old can do it. Say “thank you.” When employees are recognized and thanked by…

Wells Fargo ignored early signals of cultural breakdown!

Wells Fargo’s CEO, John Stumpf, defiantly told congressional investigators that, despite a multi-year scandal and $185 million fine, the bank did not have a culture problem.[i] But, when 5,300 employees are fired for a five-year pattern of stealing private records,…

Latest research and best practices on innovation revealed at ISPIM in Boston.

Should innovation be its own profession in large organizations? Can pharmaceutical, biotech and green tech innovation occur without incubators? How do companies continually renew themselves in our fast changing, fourth industrial revolution[i]? Is the triple Helix for innovation really a…

Does Demographic Diversity Lead to More Innovation?

Does demographic diversity lead to more innovation, or is it just so much talk? In my own experience, the answer is yes, especially when organizations have educational, business professional, and cultural diversity. Successful demographic diversity requires that management spend more…