Engagement is higher for organizations that focus on culture

Gallup reported this month that US employee engagement has dropped in each of the last two years, from 36 percent in 2020 to 32 percent in 2022. However, employee engagement is higher for organizations that focus on culture. Gallup’s reporting…

Organizations can do better than employee engagement

A global client confided in us that they suspended their annual employee engagement surveys for three years to save costs due to an economic downturn. Now their business is growing again, and they plan to restart their surveys. Instead, we…

Stop fretting over falling employee engagement. Go to the source.

Many organizations trying to fight falling employee engagement numbers are making a mistake. Frankly, now is not the time to deal with such matters. Instead of launching another employee engagement survey, listen to your employees’ frustrations and begin to work…

Gallup reports improving engagement is not enough. Five tips for leading a stressed-out, restless workforce.

Gallup released its venerable State of the Global Workplace Report for 2021 this month. Surprisingly, workplace engagement rose to 36 percent in 2020, the year of the pandemic, a one percent increase for both the US and Canada. But, stress…

Tips from a Hollywood comic: Address stress in the workforce

When one of your children grows up to be a Hollywood comic, you get used to your parenting style and idiosyncrasies being the fodder of jokes in comedy clubs across the country and post-pandemic online. My daughter is a Millennial…

Three steps to improve employee resiliency during COVID19 based on new science

The biggest news from last week’s virtual HR Tech Conference was not about tech. It was about research from Marcus Buckingham on how companies can boost the resiliency of their workforces. Resilience is independent of employee engagement, according to Buckingham,…

Bad management practices killed employee surveys. 7 ways to get reliable employee feedback

In the wild pandemic world of constant fear and change, management needs feedback from employees to keep them aligned, motivated, safe, and innovative. Are employee surveys still useful — given how they have been carelessly overused and in the face…

Successful companies focus on building a better culture

Since Gallup began measuring employee engagement at the turn of the century, it hasn’t improved employee engagement much.  It has helped companies realize the importance of empathetic and empowering leaders and collaborative team environments. But Gallup this month published a…

Don’t manage to an employee engagement score. Instead, drive business value.

The $74 billion employment engagement industry has a serious problem. After nearly 18 years, it is not driving sufficient business value to justify its costs. Instead, values, business purpose, organizational learning, and culture are the true factors that drive business…

It is time to face the truth about employee engagement.

Employee engagement is an outdated idea that, by itself, does not significantly improve business performance. The truth is, employee engagement can improve the relationship between managers and employees, but will take your organization only so far. Companies are realizing that…