Five Questions to Screen for Emotional Intelligence

Many clients and readers have asked me for a simple list of questions to use while screening for emotional intelligence. Emotional intelligence has been shown by research to be the secret sauce for selecting executives, first level managers, and customer…

Digitization Comes to HR!

Human Resources executives now have access to digital tools that have empowered cancer specialists to make breakthroughs. These same tools have also helped marketing organizations find new customers, attract them to the company’s brand, and build relationships with them. These…

It is time to recruit America’s forgotten workforces.

Are you struggling to find job candidates for entry-level job openings? It  is time to consider America’s forgotten workers—  the formally incarcerated and those with disabilities, including autism. A recent and insightful article in The Wall Street Journal illustrates the…

Companies are innovating with health care to cut costs and improve recruiting and retention

Something is afoot in health care. Large companies such as General Motors are abandoning health care insurance and are directly contracting with large health care providers to reduce costs while keeping quality standards. Smaller employers are using innovative health care…

Six strategies to recruit a Veteran workforce of 240,000

This week the US recognizes and thanks veterans for their sacrifice and service to the United States. It is a great time to assess your own veteran recruiting program, or if you don’t have one, to start one up. I…

Try the No. 1 non-pay benefit that saves you money!

A CEO exclaimed that she could not compete with the higher-than-average pay and benefits of large employers. “What can I do?” she asked. I told her she should offer flexible work arrangements to her employees who did most of their…

Time to tap 70 million forgotten workers

Shelley Winner had an extraordinary and courageous story to tell about herself in her five minutes of speaking at DisruptHR San Francisco Bay Area last May 31. Shelley is a lovely, tall, slender, young, white woman who had the air…

Do you know the benefit preferences of your workforce?

I am always delighted when clients, in the middle of an HR audit, are curious about what additional benefits they should offer to attract and retain workers for their fast-growing firms. “Should I provide more paid-time off?” they ask. “What…