Leading multigenerational workforces with success.

People often ask me the best way to lead a multigenerational workforce. The question frequently comes from frustrated Gen X or baby boomer leaders who enthusiastically tell me stories about millennials who always want fast promotions, who spend too much…

Burnout is pervasive across the workforce reducing productivity. Six steps to relieve burnout.

Burnout is becoming pervasive across the US workforce, costing employers productivity and innovation, and leading to employee turnover. It disproportionately impacts our younger workers and women. However, companies can reverse this trend. A recent Gallup study of nearly 7,500 full-time employees found…

HR Tech: the year of chatbots and improved employee experiences.

My most significant learning from last week’s HR Tech Conference in Las Vegas relates to how chatbots and online discussions are being used to improve the employee experience. Not only are there chatbots that can automate and provide instantaneous communications…

Digital technology is a candy store, but most implementation fails. Turn the odds.

Today, I am at HR Tech in Las Vegas, the largest HR technology conference in the US with over 10,000 attendees. The place is abuzz with the latest extraordinary technology platforms for human resources: chatbots, blockchain, on-demand video interviewing, artificial…

Join Me and ThisWay Global at HR Tech in Las Vegas, Oct 1-4.

Please look for me at HR Tech in Las Vegas Oct. 1-4, with the ThisWay Global team at Booth 1953. At 2:00 PM on Wednesday, Oct. 2, ThisWay Global Founder and CEO Angela Hood will sponsor an excellent panel discussion…

Gig economy disrupted. How to keep your company out of legal pitfalls.

When the California legislature passed its bill last week that most likely will require Uber, Lyft, and DoorDash to convert contract workers to employees, the legislation upended the business models of these companies and the gig economy itself. The upending,…

Going short and long to attract job candidates

In an economy of full employment, you must lure workers away from their existing jobs with something new or substantially more. A survey released on July 25, 2018, by Harris Poll (in collaboration with Glassdoor), identifies the priorities job seekers…

Fun interview on HR, thinking like an economist, and change

I was honored to be interviewed by my alma mater, The University of Minnesota Carlson School of Management. The interview allowed me to reflect over the successes and adventures of my career, why I love working in human resources, and…

Evaluating HR Artificial Intelligence (AI) Readiness Survey and Webinar

In early 2019, Workology (sponsored by This Way Global and MeBeBot) distributed an "HR Artificial Intelligence (AI) Readiness" survey to its global subscriber list of over 100,000 HR practitioners with various job titles and industries. They are still gathering feedback…